You will get Dropshipping Customer Support Virtual Assistant | Email & Order Handling
Project details
I provide professional, reliable, and fast customer support for dropshipping stores.
With my experience as an online seller, I handle emails, messages, orders, refunds, and returns efficiently.
Please note: All work is done via messages and emails only—no calls or live support.
My focus is on keeping your customers happy and helping your store run smoothly.
With my experience as an online seller, I handle emails, messages, orders, refunds, and returns efficiently.
Please note: All work is done via messages and emails only—no calls or live support.
My focus is on keeping your customers happy and helping your store run smoothly.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Marketing & Advertising, Retail & WholesaleLanguage
FrenchWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Revisions | 1 | 1 | 2 |
Number of Hours of Work | 8 | 8 | 8 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3Frequently asked questions
About Onesime
Virtual Assistant for Email & Message Handling
Antananarivo, Madagascar - 4:19 am local time
I have 1.5 years of experience working as an online store seller and customer support assistant at Ajejoana, where I handled customer emails and messages related to orders, products, and general inquiries.
What I do best:
Responding to customer emails and messages professionally
Managing inboxes and organizing customer communications
Providing accurate and polite customer support
Handling basic administrative tasks and data entry
Why work with me:
Clear and friendly written communication
Fast and reliable responses
Attention to detail
Respect for client instructions and deadlines
Important: I do not provide phone calls or live chat support. I specialize only in email and message-based customer support.
I’m reliable, organized, and ready to help you improve your customer communication. Let’s work together!
Steps for completing your project
After purchasing the project, send requirements so Onesime can start the project.
Delivery time starts when Onesime receives requirements from you.
Onesime works on your project following the steps below.
Revisions may occur after the delivery date.
Client sends requirements
The client provides access to the store, product info, order details, policies, and any special instructions.
Project starts
I begin handling emails/messages, tracking orders, managing refunds/returns according to the client’s instructions.