You will get (Dutch/English)customer service, email support, live chat support for 24/7
Top Rated
Top Rated
Project details
We’re living in modern technology and we have a pandemic. The business has evolved, and customers expect not just products and services and high-quality customer service as a standard. Customer satisfaction has a massive impact on your business's success. A low satisfaction level means your customer retention and loyalty levels will likely be below too.
Don't worry anymore!
I have been in the customer support industry for the past 6 years. Communication is my best skill. I will handle your customers like my own in the most professional manner with full responsibility for time management as you require.
I will assist you with the following services:
General customer queries.
Take messages from customers & forward queries on.
Respond to queries with an agreed script or even without a script.
Respond to customer queries by email.
Managing customer support for online stores.
Take online orders on assign to respective stores.
Handle dispatch systems via live chat and monitoring.
Handle the given CRM as required.
Don't worry anymore!
I have been in the customer support industry for the past 6 years. Communication is my best skill. I will handle your customers like my own in the most professional manner with full responsibility for time management as you require.
I will assist you with the following services:
General customer queries.
Take messages from customers & forward queries on.
Respond to queries with an agreed script or even without a script.
Respond to customer queries by email.
Managing customer support for online stores.
Take online orders on assign to respective stores.
Handle dispatch systems via live chat and monitoring.
Handle the given CRM as required.
Industry
Ecommerce, Education, Fashion & Apparel, Financial Services, Gaming, Lifestyle, Manufacturing & Storage, Medical & Pharmaceutical, Photography, Real Estate, Retail & Wholesale, Telecommunications, WellnessLanguage
DutchWhat's included
| Service Tiers |
Starter
$180
|
Standard
$360
|
Advanced
$720
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 7 days |
Number of Hours of Work | 40 | 84 | 168 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
34 reviews
(29)
(4)
(1)
(0)
(0)
This project doesn't have any reviews.
RC
Rowena C.
Dec 24, 2025
Talent Store: Games Audio Review (Dutch)
RC
Rowena C.
Jul 22, 2025
Talent Store - Games Audio review (Dutch)
GB
Guido B.
Jun 17, 2025
Dutch-speaking Customer Service Representative
MQ
Margarita Q.
Feb 5, 2025
Talent Store - Audio review (Dutch)
RC
Rowena C.
Aug 3, 2024
Talent Store - Audio review (Dutch)
About Afraisa
Bilingual Customer Support Expert (NL/EN)
100%
Job Success
Saramacca, Suriname - 12:05 am local time
With over 7 years of experience in technical and non-technical customer support, I help businesses take great care of their customers. I’m fluent in Dutch and English and provide professional email, chat, and phone support – always friendly, patient, and solution-oriented.
I have strong experience in e-commerce and dropshipping, so I understand how important clear and fast communication is. On top of that, my background as a Data Quality Specialist, researcher, and translator helps me deliver accurate and high-quality work every time.
👉 If you’re looking for someone who treats your customers with the same care as if they were my own, I’d be happy to help!
Steps for completing your project
After purchasing the project, send requirements so Afraisa can start the project.
Delivery time starts when Afraisa receives requirements from you.
Afraisa works on your project following the steps below.
Revisions may occur after the delivery date.
Share details
Please share full details about your project and requirements.
Questions
Ask all the questions relevant to the project.