You will get ⭐ eCommerce VA / Store Management Focused
Project details
You will get professional Shopify customer support and order management tailored to your brand. With hands-on experience managing eCommerce stores in furniture and wellness, I handle customer inquiries, returns, refunds, and daily operations through Shopify Admin and social platforms like Facebook and Instagram. I use tools like ClickUp, ChatGPT, and Google Workspace to streamline tasks and ensure your customers receive fast, empathetic support. My goal is to give store owners peace of mind and a smooth post-purchase experience.
Industry
Ecommerce, Health & Wellness, Manufacturing, Retail & WholesalePlatform
eBay, Facebook Shops, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Management Duration (Days) | 1 | 3 | 5 |
Inventory Management | - | ||
Order Management | |||
Customer Assistance | |||
Payment Processing | - | - | |
Product Offers & Promotions | - | - | |
Reporting | - |
Frequently asked questions
About Louiela
Guest & Client Support Professional | Airbnb + Shopify
Cavite City, Philippines - 5:15 am local time
My expertise includes:
- Handling guest inquiries, bookings, cancellations, and disputes for Airbnb-style platforms
- Managing Shopify customer support: orders, refunds, product inquiries, and troubleshooting
- Multichannel communication via email, chat, and phone
- Resolving conflicts and complaints with empathy and professionalism
- Maintaining accurate documentation for tracking and reporting
I’m committed to providing excellent service that builds trust, satisfaction, and repeat clients. Whether it’s a traveler needing quick assistance or an online shopper with questions about their order, I make sure their experience is seamless.
Steps for completing your project
After purchasing the project, send requirements so Louiela can start the project.
Delivery time starts when Louiela receives requirements from you.
Louiela works on your project following the steps below.
Revisions may occur after the delivery date.
✅ Project Steps
Client provides access and guidelines, I handle orders and support, send updates, then deliver a final summary for review and approval.
Review, Revisions & Approval
Client provides access and guidelines, I manage orders and support, send updates, deliver a final summary, and revise if needed before approval and payment.