You will get efficient customer support that focuses on quality
Project details
Hello!
Are you a business owner who's tired of answering customers' issues or concerns but wants to make customers happy at the same time?
Let me take the load off your plate!
With over five years of experience in Customer Service. I am here to help you grow your business by providing excellent customer support.
Please see the services I can help you with below:
- Respond to general customer support queries through Live chat, email, SMS, Facebook, Instagram, Zendesk.
- Assist in resolving customers' concerns based on your business policy.
I am looking forward to working with you.
Are you a business owner who's tired of answering customers' issues or concerns but wants to make customers happy at the same time?
Let me take the load off your plate!
With over five years of experience in Customer Service. I am here to help you grow your business by providing excellent customer support.
Please see the services I can help you with below:
- Respond to general customer support queries through Live chat, email, SMS, Facebook, Instagram, Zendesk.
- Assist in resolving customers' concerns based on your business policy.
I am looking forward to working with you.
Purpose
PersonalIndustry
Retail & Wholesale, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$125
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 10 days |
Frequently asked questions
About Mikee
Efficient Customer Support
Cainta, Philippines - 1:38 am local time
I have years of Customer Service experience over the phone and online. I communicate directly with clients after a reservation has been made to obtain required information such as flight number, check-in time, and contact details, and also make sure that the clients are updated with the policy of their reservation.
I answer customer enquiries such as checking the status of their orders, changing or updating details and tracking their delivery date. I also contact them directly to provide resolution to the issues/concerns received through email.
Aside from Customer Service, I can also work as a Virtual Assistant by helping clients with their day-to-day tasks, doing administrative tasks such as scheduling appointments, making phone calls, making travel arrangements, doing basic photo editing, social media, and managing email accounts.
I mostly use Google tools such as Google Calendar, Sheets, Docs, and Dropbox for saving most of my important files. Canva for basic editing, and other online tools to finish my tasks. I used Zendesk CRM for resolving clients concerns in support tickets.
I am friendly and a confident multitasker, allowing me to take on several responsibilities at once. I am a quick learner and enthusiastic. I'm very much confident of our succession together as your Customer Service Representative as well as your awesome virtual assistant for any additional tasks you may need assistance with.
Looking forward to working with you.
Steps for completing your project
After purchasing the project, send requirements so Mikee can start the project.
Delivery time starts when Mikee receives requirements from you.
Mikee works on your project following the steps below.
Revisions may occur after the delivery date.
Customer Service
* Receive tasks from the client * Work on the task * Submit an update to the client about the task