You will get efficient day-to-day operations for your Admin & Customer Support Business
Project details
Looking for a virtual assistant with HR and admin experience?
I'm a reliable, efficient, and detail-oriented virtual assistant with over 4 years of experience in HR and administration. I can help you with a wide range of tasks, including scheduling, information, form completion, correspondence, product listings, trip planning, presentations, and more. I'm also proficient in Microsoft Office, Google Suite, data entry, file management, and phone communication.
I'm eager to learn new skills and tools to enhance my performance and add value to your projects. Whether you need one-time or ongoing assistance, I'm ready to help you remotely and adapt to your working style and schedule. I can also liaise with your customers and stakeholders.
Don't let your admin and customer support tasks overwhelm you. Let me take care of them for you so you can focus on growing your business.
Contact me today and let's work together!
I'm a reliable, efficient, and detail-oriented virtual assistant with over 4 years of experience in HR and administration. I can help you with a wide range of tasks, including scheduling, information, form completion, correspondence, product listings, trip planning, presentations, and more. I'm also proficient in Microsoft Office, Google Suite, data entry, file management, and phone communication.
I'm eager to learn new skills and tools to enhance my performance and add value to your projects. Whether you need one-time or ongoing assistance, I'm ready to help you remotely and adapt to your working style and schedule. I can also liaise with your customers and stakeholders.
Don't let your admin and customer support tasks overwhelm you. Let me take care of them for you so you can focus on growing your business.
Contact me today and let's work together!
Project Type
Data Entry, Ecommerce Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$15
|
Standard
$20
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 1 day | 4 days | 5 days |
Number of Revisions | 2 | 3 | 3 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$7Frequently asked questions
About Anne Njoki
Virtual Assistant with 5+ Years of Customer Service Experience
Nairobi, Kenya - 6:01 am local time
My Skills
Customer service
I have a proven track record of providing excellent customer service, both in person and over the phone. I am able to handle a variety of customer inquiries and complaints in a professional and efficient manner.
Virtual assistance:
I can provide a wide range of virtual assistance services, including:
* Scheduling and appointment setting
* Providing information to callers
* Completing forms
* Drafting correspondence
* Product listings
* Personalized travel plans
* Presentations
* Microsoft Office, Google Suite, data entry, file management, and phone communication
* Personal administration, executive support, real estate, digital marketing, ecommerce, and social media account setup
My Achievements
* Received the "Employee of the Month" award at Housing Finance Group for consistently providing excellent customer service.
* Successfully managed a team of customer service representatives and ensured that all customer inquiries were handled in a timely and efficient manner.
* Developed and implemented a new customer service training program that resulted in a significant improvement in customer satisfaction scores.
Why you should hire me
I am a reliable, efficient, detail-oriented, and flexible individual who is always willing to go the extra mile. I am passionate about providing excellent customer service and exceeding client expectations. I am also eager to learn new skills and tools to enhance my performance and add value to your projects.
If you are looking for a highly skilled and experienced customer service representative and virtual assistant, please feel free to contact me. I would be happy to discuss your requirements and how I can help you achieve your goals.
Steps for completing your project
After purchasing the project, send requirements so Anne Njoki can start the project.
Delivery time starts when Anne Njoki receives requirements from you.
Anne Njoki works on your project following the steps below.
Revisions may occur after the delivery date.
Gather requirements
Once I have received the client's requirements, I will review them carefully and ask any clarifying questions. I will also need to gather additional information, such as the client's goals for the project, their budget, and their timeline.
Develop and Implement the plan
I'll review the client's requirements and ask questions. I'll also collect more info, such as their project goals, budget, and deadline. Then I'll execute and monitor my plan.