Adegbemile isn't taking new orders for this project right now. Here are some similar projects to explore.
You will get Efficient Virtual Assistant services with technical expertise
Top Rated
Top Rated
Project details
You will get a reliable and tech-savvy Virtual Assistant who can take repetitive tasks off your plate while ensuring accuracy, speed, and professionalism. With 5+ years of experience supporting SaaS, IT, and admin teams, I bring deep knowledge in tools like Notion, Asana, Slack, Google Workspace, and CRM systems. I’m detail-oriented, quick to adapt, and committed to helping your operations run smoothly.
Purpose
BusinessIndustry
Business Services & Consulting, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Gaming, Lifestyle, Marketing & Advertising, Nonprofit, Software, Sports & Fitness, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 2 | 4 | 8 |
Basic Photo Editing | - | ||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $40
Additional Hour of Work
+$25Frequently asked questions
12 reviews
(10)
(1)
(1)
(0)
(0)
This project doesn't have any reviews.
JL
Jorge L.
Jun 24, 2026
WordPress Blog Publishing & SEO Execution Specialist Part-time, Ongoing
MN
Maeva N.
May 1, 2026
Part-Time Operations & Administrative Assistant for Music Tech Startup
Best VA of the world!!!
BP
Bill P.
Mar 31, 2026
Part-Time Customer Service Representative — $15–$20/hour (Remote)
We enjoyed working with Adegbemile and found him to be a strong communicator and easy to collaborate with. We're wrapping up this contract due to a change in our needs, but we'd recommend him without hesitation.
OF
Oluwagbemisola F.
Feb 19, 2026
Operations Assistant & Customer Support (Ecommerce / SaaS) - GoHighLevel (GHL) Experience Needed
Seun was exceptional to work with and brought far more than standard customer support to this project.
From day one, he stepped in with confidence, quickly understood our SOPs, and took full ownership of our Zendesk inbox and support workflows. He handled order issues, refunds, billing questions, and Shopify updates with precision and professionalism, without requiring hand-holding.
What truly stood out was his operational mindset. Seun didn’t just respond to tickets, he ensured every issue was fully resolved, accurately tagged, and documented with clear internal notes. He kept our CRM organized, maintained workflow consistency inside GoHighLevel, and improved overall structure in our support system.
He is detail-oriented, highly organized, and accountable for outcomes. He communicates clearly, asks thoughtful questions when needed, and works independently while staying aligned with team goals. Our inbox was noticeably cleaner, more efficient, and easier to manage by the end of the engagement.
Beyond execution, Seun thinks like an operations manager. He identified small process gaps, suggested workflow improvements, and approached tasks with a systems-driven, solution-oriented mindset.
Reliable, proactive, and professional throughout, he delivered exactly what he promised and on time. We would confidently recommend him to any eCommerce or SaaS team looking for a dependable Customer Support and Operations professional who genuinely cares about quality and results.
We absolutely look forward to working with him again and see him as a strong long-term partner for our operations and support needs.
Thanks Seun!
From day one, he stepped in with confidence, quickly understood our SOPs, and took full ownership of our Zendesk inbox and support workflows. He handled order issues, refunds, billing questions, and Shopify updates with precision and professionalism, without requiring hand-holding.
What truly stood out was his operational mindset. Seun didn’t just respond to tickets, he ensured every issue was fully resolved, accurately tagged, and documented with clear internal notes. He kept our CRM organized, maintained workflow consistency inside GoHighLevel, and improved overall structure in our support system.
He is detail-oriented, highly organized, and accountable for outcomes. He communicates clearly, asks thoughtful questions when needed, and works independently while staying aligned with team goals. Our inbox was noticeably cleaner, more efficient, and easier to manage by the end of the engagement.
Beyond execution, Seun thinks like an operations manager. He identified small process gaps, suggested workflow improvements, and approached tasks with a systems-driven, solution-oriented mindset.
Reliable, proactive, and professional throughout, he delivered exactly what he promised and on time. We would confidently recommend him to any eCommerce or SaaS team looking for a dependable Customer Support and Operations professional who genuinely cares about quality and results.
We absolutely look forward to working with him again and see him as a strong long-term partner for our operations and support needs.
Thanks Seun!
DE
Damilola E.
Feb 17, 2026
Technical / Customer Support Specialist (Shopify & SaaS | Zendesk | Remote)
Seun was an absolute pleasure to work with and exceeded expectations.
Seun joined us for a short-term customer support task, and from the very beginning it was clear he knew exactly what he was doing. He took ownership of the Zendesk inbox almost immediately, followed our SOPs and macros precisely, and handled customer conversations with a calm, professional, and human tone.
He worked through a mix of order status questions, shipping issues, billing inquiries, and general customer questions without needing hand-holding. What really stood out was his attention to detail, he didn’t just reply to tickets, he made sure each issue was fully resolved, properly tagged, and documented with clear internal notes where needed.
Seun communicates clearly, asks the right questions when something is unclear, and follows instructions closely. He was fast without being sloppy, empathetic without overpromising, and consistently on-brand in every response. Our inbox was noticeably cleaner and more organized by the end of the task.
He also demonstrated a strong understanding of Shopify workflows, including checking order statuses, identifying fulfillment issues, and knowing when to escalate or flag something instead of guessing. This made the entire process smooth and stress-free on our end.
Most importantly, Seun is reliable. He delivered exactly what he said he would, within the agreed timeframe, and kept communication clear throughout. For a short-term project, he brought the mindset and execution of someone you’d trust long-term.
I would happily work with Seun again and recommend him to any eCommerce brand or SaaS company looking for a dependable customer support specialist who truly cares about quality and outcomes.
Seun joined us for a short-term customer support task, and from the very beginning it was clear he knew exactly what he was doing. He took ownership of the Zendesk inbox almost immediately, followed our SOPs and macros precisely, and handled customer conversations with a calm, professional, and human tone.
He worked through a mix of order status questions, shipping issues, billing inquiries, and general customer questions without needing hand-holding. What really stood out was his attention to detail, he didn’t just reply to tickets, he made sure each issue was fully resolved, properly tagged, and documented with clear internal notes where needed.
Seun communicates clearly, asks the right questions when something is unclear, and follows instructions closely. He was fast without being sloppy, empathetic without overpromising, and consistently on-brand in every response. Our inbox was noticeably cleaner and more organized by the end of the task.
He also demonstrated a strong understanding of Shopify workflows, including checking order statuses, identifying fulfillment issues, and knowing when to escalate or flag something instead of guessing. This made the entire process smooth and stress-free on our end.
Most importantly, Seun is reliable. He delivered exactly what he said he would, within the agreed timeframe, and kept communication clear throughout. For a short-term project, he brought the mindset and execution of someone you’d trust long-term.
I would happily work with Seun again and recommend him to any eCommerce brand or SaaS company looking for a dependable customer support specialist who truly cares about quality and outcomes.
About Adegbemile
Technical Customer Support | SaaS Ops & AI Automation Specialist
97%
Job Success
Ikorodu, Nigeria - 8:31 pm local time
I help SaaS companies, eCommerce brands, and service-based businesses stabilize customer support and automate day-to-day operations by cleaning up CRMs, fixing broken workflows, and building simple automations that keep execution moving without constant manual effort.
The result is fewer fires, clearer workflows, faster responses, and founders who can finally focus on growth instead of chasing tasks.
This often includes automations using tools like Zapier, GoHighLevel, and ManyChat to reduce repetitive work and keep systems reliable.
My name is Seun, and I’m a Top Rated Customer Support, SaaS Operations, and Automation Specialist with over 5 years of hands-on experience supporting founders, startups, and remote teams across multiple time zones.
I don’t just respond to tickets or complete tasks, I take responsibility for outcomes, clean up broken workflows, manage priorities and follow-ups for leadership, and make sure nothing slips through the cracks.
Most clients come to me when:
– Their support inbox feels out of control
– Customers keep repeating the same issues
– CRMs, helpdesks, or automations aren’t properly set up
– Projects stall because no one is tracking follow-ups
– Founders are still personally handling admin, scheduling, inboxes, or execution
I step in, fix the foundation, and keep things running reliably.
📌 Customer Support & Client Experience
I handle day-to-day customer communication with clarity, empathy, and consistency.
– Hands-on email and chat support using HelpScout, Zendesk, Intercom, Gorgias, Freshdesk, MS Dynamics 365, and Shopify-based workflows
– Clear, human responses that reduce frustration and build trust
– Ticket organization, tagging, and workflow improvements
– Technical troubleshooting and escalation handling
– Support processes that reduce repeat questions, churn, and unnecessary refunds
– SaaS customer support for subscription products, onboarding, billing issues, renewals, and account troubleshooting
📌 CRM, Automation & Systems Support
I help clean up, automate and maintain the systems that power your business.
– HubSpot, GoHighLevel, Kajabi, Zoho CRM setup and support
– Contact management, tagging, and segmentation
– Funnel and landing page updates
– Zapier automations for CRM workflows, lead routing, follow-ups, and internal notifications
– ManyChat flows for social media dms/comments, lead capture and routing
– Practical use of AI-assisted tools to enhance CRM workflows, documentation, support responses, and internal operations without sacrificing quality or accuracy
📌 Executive & Operations Support / Project Coordination
Beyond support, I help founders and teams execute consistently and stay organized.
– Executive assistant support including inbox management, follow-ups, scheduling, and task prioritization
– Task and workflow coordination across teams
– Project tracking in Notion, Asana, Monday and ClickUp
– SOP creation and process documentation
– Follow-ups, handoffs, and accountability so work actually gets finished
– Daily admin support that keeps operations moving without micromanagement
If you need someone who can run execution and support leadership without constant supervision, this is one of my strongest areas.
📌 WordPress & Website Maintenance
Reliable technical support that keeps your site stable and updated.
– Plugin updates and small fixes
– Elementor edits and layout tweaks
– Basic HTML/CSS adjustments
– Ongoing site monitoring and maintenance
I work best in environments where clarity, ownership, and communication matter. Once expectations are set, I don’t need micromanagement to deliver consistent results. I think in systems, not just tasks, and I operate like a true right hand, not just a task taker.
✅ Non-Technical Reasons Clients Hire Me
– Clear, timely communication
– Calm under pressure, even with frustrated customers
– Strong ownership and accountability
– I don’t need hand-holding to get things done
– Easy to work with across time zones
⚙️ Technical Reasons Clients Hire Me
– Proven experience supporting SaaS, eCommerce, and service businesses
– Multi-channel customer support workflows
– CRM, workflow, and automation experience across multiple platforms
– Project coordination and operational execution
– Tech-savvy without overcomplicating systems
– Reliable troubleshooting and process improvement
– Executive assistant support and operational execution
If you’re looking for someone who can own your customer support, stabilize operations and systems, support leadership with execution, and keep everything moving without stress, I’m ready to help.
Click Invite to Job, and let’s fix what’s slowing your business down.
Steps for completing your project
After purchasing the project, send requirements so Adegbemile can start the project.
Delivery time starts when Adegbemile receives requirements from you.
Adegbemile works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements
Review client’s instructions, access, and expectations for clarity.
Set Up & Start Tasks
Begin executing the tasks with proper tools, structure, and organization.