You will get Email and chat support that you can always depend on.
Project details
Chat and email customer support is an essential aspect of any business. It allows companies to connect with their customers in a timely and efficient manner, while also providing a convenient way for customers to get the help they need. With 7 years of experience in customer support, I am confident that my skills and expertise will be a great asset to your team. Throughout my career, I have built a solid foundation in handling customer inquiries, complaints, and feedback through various channels such as email, chat, and phone support. I have a proven track record of providing exceptional service and ensuring that every customer interaction is a positive one. My skills in problem-solving, communication, and attention to detail have allowed me to provide quick and accurate solutions to customer issues. I understand the importance of providing quality customer support services, and I am committed to delivering excellence in every interaction.
I am excited about the opportunity to bring my skills and experience to your company and contribute to its growth and success.
I am excited about the opportunity to bring my skills and experience to your company and contribute to its growth and success.
Purpose
BusinessIndustry
Ecommerce, Financial Services, Food & Beverage, Real Estate, Retail & Wholesale, TelecommunicationsLanguage
EnglishWhat's included $150
These options are included with the project scope.
$150
- Delivery Time 2 days
- Number of Hours of Work 20
- Social Media Replies
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5About Marchelle Niña
Experienced Virtual Assistant & Customer Support Professional
Cebu City, Philippines - 11:36 pm local time
I care deeply about delivering excellent service, communicating with respect, and helping businesses stay organized and stress‑free. Whether it’s customer support, admin work, or coordinating schedules, I show up consistently, work independently, and get things done right.
WHAT I CAN OFFER
⭐ Top Services
* Customer Support (Email, Chat, Calls)
* Inbound Sales & Conversion Support
* Real Estate Assistance
* E-commerce Support
* Admin & Executive Assistance
* Appointment Scheduling
* Team Coordination
* Chargeback & Dispute Handling
⭐ What Makes Me Effective
* Strong communication skills
* Fast learner with minimal supervision
* Highly organized and detail-focused
* Calm, solution-oriented, and dependable
* Professional and client-centered execution
TOOLS I WORK WITH
Salesforce • Intercom • Zoho • Sales IQ • Asana • Calendly • Google Workspace • Microsoft Office • Slack • Zoom • PayPal Chargeback • Braintree • Twilio • Five9 • Canva • CapCut • Notion
EXPERIENCE SNAPSHOT
Property Consultant Representative – Logix BPO
Team Lead – SOPHI Outsourcing
Universal Support Agent – Teletech
CSR – Infocom
Chat Support – Inspiro
Account Executive – BOSSPH BPO
WHY WORK WITH ME?
I bring professionalism, consistency, and clear communication. I take ownership of my tasks and support operations with accuracy, efficiency, and long-term reliability.
CONNECT WITH ME!
📱 0929-606-5177
📧 [mnbvofficial@gmail.com](mailto:mnbvofficial@gmail.com)
📍 Cebu City, Philippines
I look forward to the opportunity to work with you and contribute to your success.
Steps for completing your project
After purchasing the project, send requirements so Marchelle Niña can start the project.
Delivery time starts when Marchelle Niña receives requirements from you.
Marchelle Niña works on your project following the steps below.
Revisions may occur after the delivery date.
Provide Productivity Record
Sent a productivity record that allows the clients to see how many emails and chats I answered.