You will get Email Customer Support service to save your refund clients
Project details
After providing me with the necessary details, I'll handle the refund aspect of your customer support and you'll experience a better turnover for your business.
While handling your project, you can expect better customer retention as well as a reduced refund rate.
While handling your project, you can expect better customer retention as well as a reduced refund rate.
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Sports & Fitness, Travel & Tourism, Video Services, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$300
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 5 days |
Number of Hours of Work | 1 | 1 | 2 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$100
Technical support
(+ 1 Day)
+$100Frequently asked questions
4 reviews
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This project doesn't have any reviews.
BM
Ben M.
Sep 26, 2022
Content writer (Native English Speakers only)
Jelilat is a great writer, an excellent communicator and was an asset to our company. I highly recommend her writing especially for SEO purposes.
SW
Stak W.
Aug 4, 2022
Timestamping Bitcoin Podcasts
LM
Livly M.
Mar 14, 2022
Blog & Content Writer for SaaS Start Up
CT
Christa T.
Jan 21, 2022
Entry Level Freelance Writers Wanted - Start Tomorrow! Pay Each Week
This freelancer did one article for me. She seemed happy to follow directions, and I was impressed with her attention to detail, and she was great at following directions. Her writing style was not right for my project, but I'm sure she will be great for someone else here at Upwork.
About Jelilat
SEO/AEO/GEO Content Specialist | I'll rank your business in AI Search
Osogbo, Nigeria - 2:35 pm local time
What I do:
Content Strategy Creation: I have experience creating a strategy document to help draw a picture of what your content marketing should look like.
SEO Content Briefs: To ensure that content is well written, a detailed content brief will help. I have created a lot of these briefs, which has contributed to writing top-ranking articles.
Keyword Research: With the combination of customer research and keyword research tools, I can help you come up with keywords that are relevant to your business to drive traffic.
Content Optimization: Using optimization tools and other best practices, I can help you optimize your content to improve its ranking on search engines.
Internal Linking: Linking your website articles to one another can help improve rank performance, and I can do this for you in the easiest way.
I am proficient in using SEO tools such as SEMRUSH, Ahrefs, MarketMuse, Mangool, KeywordsEverywhere, KeywordInsights, SurferSEO, etc.
My writing skills are nothing short of excellent. I have some of my previous works ranking at the top of Google searches, some as featured snippets.
My previous editors and supervisors have always commended my skills and expertise.
Let's collaborate together to improve your site's ranking, traffic, and conversions.
Here are some of my reviews from previous clients:
⭐️⭐️⭐️⭐️⭐️ "Jelilat is a great writer, an excellent communicator, and was an asset to our company. I highly recommend her writing, especially for SEO purposes."
⭐️⭐️⭐️⭐️⭐️ "Jelilat is a pleasure to work with, a great communicator, and a talented writer. I am very picky when selecting writers, and she has risen to the challenge. AAA+++"
Other Areas of Expertise and Experience:
At List Building Lifestyle, I handled their customer support department and succeeded in reducing the chargebacks and refunds by more than 70%. I also helped repurpose their video courses and podcasts into perfect content for different audiences. I worked on building a customer-facing knowledge base that answers their customers' burning questions. These resources helped to turn their buyers into long-term customers who make timely and intentional buying decisions. I was also able to interact with customers in real-time through email support; this helped me better to understand the ideal buyer evolution stages and customer mindset.
At Softwarekeep, I had the opportunity to craft compelling product descriptions that brought more sales and revenue. In addition, we improved their email deliverability and consequently their customer satisfaction. I could do this from my experience in email marketing and automation.
My ghostwriting projects with SweetProcess have also helped me to continuously contribute positively to the depth of research that helps to answer customer queries satisfactorily. This positively impacts their SEO rankings, sign-ups, and consequently their ROI.
Why it works?
I have 3 years of customer support experience at List Building Lifestyle. During this time, I'm well acquainted with CRM tools such as Zendesk and Freshdesk. I headed the support team for about 2 years, and I understand what it takes to manage a team, handle angry clients, minimize or eliminate refunds, and retain clients.
I’ve spent more than 6 years in freelance content writing, gathering enough experience on what works in B2B, B2C, SaaS, Crypto, NFT, Affiliate marketing space, and many other niches. More than other writers in this space, I find it easy to integrate my wealth of experience in collaborating and developing a winning strategy—for result-driven clients that can work with me.
I understand the power of triggering the emotions of your audience and communicating with them about the things that give them sleepless nights. I will help you do this from many angles that present your offer to them as the ideal solution. My copies have produced great results for most of my clients and they will work for you, too.
How it works
By reviewing your business together, we'll develop the ideal solution to existing issues, review your policies, and develop strategies for making your clients happy.
With regard to your content, we will collaborate to define and prioritize your needs using a fast-paced, user-centric, and facilitated framework. Thereafter, we'll create a strategic content marketing plan that will produce tangible results in a short time.
Ready to get started?
Shoot me an invite
Steps for completing your project
After purchasing the project, send requirements so Jelilat can start the project.
Delivery time starts when Jelilat receives requirements from you.
Jelilat works on your project following the steps below.
Revisions may occur after the delivery date.
Onbaording
I will request for additional details required for the success of the delivery while we set clear expectations together.
Business improvement
I will start work, deliver promptly and give you recommendations on how to make your business more profitable.