You will get Email & Live Chat Customer Support for Your Business
Project details
You will receive professional Email and Live Chat Customer Support tailored to your business needs. I help businesses manage customer conversations efficiently, respond on time, and maintain clear, friendly communication.
This service is ideal for e-commerce stores, SaaS companies, startups, and service-based businesses that need reliable customer assistance without the cost of hiring full-time staff.
I handle daily customer inquiries, order and account questions, follow-ups, and general support tasks while following your brand tone, guidelines, and escalation rules. My approach is process-driven, detail-oriented, and focused on accuracy.
Whether you need short-term help or ongoing support, I adapt quickly to your tools, workflows, and expectations. I prioritize organized inbox management, clear responses, and professional communication to ensure a smooth customer experience.
If you’re looking for dependable support to keep your customers informed and satisfied, this project is a simple and effective way to get started.
This service is ideal for e-commerce stores, SaaS companies, startups, and service-based businesses that need reliable customer assistance without the cost of hiring full-time staff.
I handle daily customer inquiries, order and account questions, follow-ups, and general support tasks while following your brand tone, guidelines, and escalation rules. My approach is process-driven, detail-oriented, and focused on accuracy.
Whether you need short-term help or ongoing support, I adapt quickly to your tools, workflows, and expectations. I prioritize organized inbox management, clear responses, and professional communication to ensure a smooth customer experience.
If you’re looking for dependable support to keep your customers informed and satisfied, this project is a simple and effective way to get started.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Financial Services, Marketing & Advertising, Real Estate, Retail & Wholesale, Software, Telecommunications, Travel & TourismLanguage
HindiWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$90
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6
Summary Report
+$10
Social Media Replies
(+ 1 Day)
+$15Frequently asked questions
About Aseem
Customer Service Specialist | Virtual Assistant | Email, Chat & Admin
Bengaluru, India - 8:46 am local time
I help businesses respond faster, keep customers happy, and stay organized behind the scenes—so you can focus on growth.
🔹 What I can help you with
âś” Email & live chat customer support
âś” Phone support & follow-ups
âś” CRM & ticket management
âś” Inbox management (high-volume emails)
âś” Order tracking, refunds & customer queries
âś” Administrative & back-office support
âś” Data entry, reporting & documentation
🔹 Why clients choose me
• Clear and professional communication
• Process-driven & detail-oriented
• Quick learner with strong ownership
• Comfortable handling repetitive and high-volume tasks
• Reliable availability (30+ hrs/week)
I have worked in operations-heavy environments where accuracy, turnaround time, and customer satisfaction were critical to success. I bring the same discipline and accountability to every client I work with.
📩 Let’s discuss how I can support your business efficiently and professionally.
Steps for completing your project
After purchasing the project, send requirements so Aseem can start the project.
Delivery time starts when Aseem receives requirements from you.
Aseem works on your project following the steps below.
Revisions may occur after the delivery date.
Project Review & Setup
I review your requirements, understand your business, and set up access to the required tools, inboxes, or chat platforms.
Support Workflow Alignment
I align with your support process, response tone, FAQs, and escalation rules to ensure accurate and professional customer communication.