You will get Email& Live Chat Support, Ticketing, Sales, Customer Service Representative
Project details
Hi, I’m Sumit Shrestha, a passionate and reliable Customer Service Representative. What sets me and my project apart is my genuine commitment to customer satisfaction, strong communication skills, and the ability to handle every interaction with patience and professionalism.
I specialize in providing live chat, email, and phone support, ensuring your customers feel heard, helped, and happy. With experience using tools like Zendesk, Freshdesk, and HubSpot, I can quickly adapt to your system and brand tone.
Fluent in English, available across different time zones, and always focused on delivering a positive experience for your clients — I’m here not just to support, but to represent your brand with excellence.
Let’s work together and build lasting relationships with your customers!
I specialize in providing live chat, email, and phone support, ensuring your customers feel heard, helped, and happy. With experience using tools like Zendesk, Freshdesk, and HubSpot, I can quickly adapt to your system and brand tone.
Fluent in English, available across different time zones, and always focused on delivering a positive experience for your clients — I’m here not just to support, but to represent your brand with excellence.
Let’s work together and build lasting relationships with your customers!
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$50
|
Standard
$200
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 3 days | 6 days | 28 days |
Number of Revisions | 0 | 1 | 2 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $30Frequently asked questions
About Sumit
Customer service
Lalitpur, Nepal - 1:02 pm local time
I'm enthusiastic and optimistic towards my work. I believe on team work,thus love to work with team
and handle responsibilites to meet team goal.
Steps for completing your project
After purchasing the project, send requirements so Sumit can start the project.
Delivery time starts when Sumit receives requirements from you.
Sumit works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Discussion & Requirements Collection
I will review your business details, customer support needs, and required tools.
Setup & Onboarding
I will get access to necessary platforms and understand your support workflow. I will study FAQs and existing templates (if provided).