You will get Email Mannagement and Live Chat Support
Project details
You will get assistance with Email management, Live Chat, and Social Media support, such as:
- Organizing, tagging, and replying to emails.
- Prioritizing Live Chat and Social Media replies.
- Creating a tone, voice, and persona that suits your brand that will be used in the replies.
- Creating templates for the main and most common customer inquiries.
- Respond to Live Chats in less than 1 minute.
- Respond to and manage Social Media comments.
- Organizing, tagging, and replying to emails.
- Prioritizing Live Chat and Social Media replies.
- Creating a tone, voice, and persona that suits your brand that will be used in the replies.
- Creating templates for the main and most common customer inquiries.
- Respond to Live Chats in less than 1 minute.
- Respond to and manage Social Media comments.
Purpose
PersonalIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Ecommerce, Events Planning, Fashion & Apparel, Gaming, Marketing & Advertising, Media & Entertainment, Nonprofit, Photography, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$240
|
Advanced
$420
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 5 | 15 | 25 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Social Media Replies
+$40
Live Chat Support
+$40About Belly
Virtual Assistant | Customer Service & Tech Support
Melgar, Colombia - 5:15 am local time
- I have experience with Microsoft Suite, Google Suite, Canva, and several other CSR Tools.
- I will be able to fully organize, plan and execute your day-to-day activities, so you will be able to focus on growing your business.
- Regular communication is really important to me, so let's keep in touch!
Steps for completing your project
After purchasing the project, send requirements so Belly can start the project.
Delivery time starts when Belly receives requirements from you.
Belly works on your project following the steps below.
Revisions may occur after the delivery date.
Getting to know you
After you send me your preferred time, date, and email to schedule a meeting, we will be able to discuss your needs and gather all the necessary information to start creating the correct strategy for proper email, chat, and social media management.
Strategy and Following Steps
Once I analyzed the information gathered in our first meeting and applied my previous experience, I will be able to create a cheat sheet with all the company or brand information, such as loggings, processes, templates, FAQs, and more.