You will get Email Support, Live Chat Support, and Ticket Handling for Your Business
Project details
Seeking Exceptional Customer Service Representatives?
Ready to Optimize Your Customer Support System?
I provide 24/7 premium customer support services with a highly professional team of agents:
Services Offered:
Customer Service:
Email
Inbound/Outbound Calls
Live Chat
Social Media Engagement
Product Listing:
Amazon
E-commerce
Shopify
Ship Station
Customer Exchanges, Refunds, and Tech Support
Excel Record Keeping for:
Bookings
Orders Processing
Exchanges
Refunds
Ready to Optimize Your Customer Support System?
I provide 24/7 premium customer support services with a highly professional team of agents:
Services Offered:
Customer Service:
Inbound/Outbound Calls
Live Chat
Social Media Engagement
Product Listing:
Amazon
E-commerce
Shopify
Ship Station
Customer Exchanges, Refunds, and Tech Support
Excel Record Keeping for:
Bookings
Orders Processing
Exchanges
Refunds
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Real Estate, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$240
|
Advanced
$850
|
|---|---|---|---|
| Delivery Time | 4 days | 5 days | 22 days |
Number of Hours of Work | 20 | 40 | 176 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
5 reviews
(4)
(1)
(0)
(0)
(0)
This project doesn't have any reviews.
NK
Naila K.
Dec 17, 2024
Logo Vector Design Needed
Malik did a logo redesign for me. He was very professional, timely, and easy to work with.
VN
Victoria N.
Nov 27, 2024
Logo Design & Logo Animation
I hired a Malik for a logo animation project, and he absolutely nailed it! The animation came out even better than I imagined—completely exceeded my expectations. He was super quick to respond to my messages, made all the changes I asked for without any fuss, and really paid attention to my feedback.
The whole process was smooth and easy, and the final design was amazing. Great communication, awesome work, and an overall fantastic experience working with Malik. I’d definitely recommend working with this designer!
The whole process was smooth and easy, and the final design was amazing. Great communication, awesome work, and an overall fantastic experience working with Malik. I’d definitely recommend working with this designer!
SF
Shaw F.
May 30, 2024
Logo Modification Expert Required
it was a great pleasure to work with Malik. he hit our timeline and delivered exactly what we asked for. We look forward to working with you again
SF
Shaw F.
May 21, 2024
Seeking a Skilled Logo Designer with Adobe Illustrator Expertise
Great communication, quick turnaround, and we are happy with the finished product. I would work with him again
DN
Diane N.
Jan 23, 2024
Customer Service Rep
Malek had a good heart and I believe he tried his best. Ultimately he was not the right fit with our team for this position. We wish him well.
About Malik
Retention-Focused Customer Support Specialist | Phone, Email & Chat
100%
Job Success
Karachi, Pakistan - 10:27 am local time
I'm Malik, a Shopify Virtual Assistant with 5+ years of experience helping Shopify store owners streamline their operations, boost sales, and keep customers happy. From product research and listing to order processing and customer support, I handle it all so you can focus on scaling your business.
I’ve had the privilege of working with several successful Shopify stores, which has equipped me with the skills, flexibility, and determination to tackle any challenge. Whether you're launching a new store or need help managing an existing one, I'm here to help you run things smoothly and efficiently.
💡 What I Can Do for You
✅ Winning Product Research: Find trending, high-converting products using my proven methods or based on your specific criteria.
✅ Google Shopping Product Selection: Source winning products optimized for Google Shopping campaigns.
✅ Spy Tools Expertise: Utilize tools like AdSpy, Viral Vault, and more to stay ahead of your competition.
✅ Product Listing & Optimization: Add products via Oberlo, Dropified, or manually, with SEO-friendly product descriptions and attention-grabbing titles.
✅ Image Editing: Remove Chinese text, logos, and watermarks using Adobe Photoshop for a clean, professional look.
✅ Variants, Tags & Collections Setup: Organize your store for maximum customer engagement and conversion.
✅ Review Importing: Seamlessly import reviews via CSV or other Shopify apps for instant credibility.
✅ Order Processing & Fulfillment: Handle orders through Oberlo, Dropified, or manually—including mass fulfillment.
✅ Supplier Management: Source alternate suppliers from AliExpress, eBay, and Amazon and handle disputes professionally.
✅ Customer Service Support: Provide exceptional support via Zendesk, Freshdesk, Gorgias, and Live Chat, ensuring every customer feels valued.
✅ Dispute Resolution: Manage payment gateway disputes and offer customer incentives like coupons and replacements.
🛠 Tools & Platforms I’m Skilled In
Shopify
Trello & Slack (for seamless team collaboration)
Oberlo, Dropified, CJ Dropshipping
Google Sheets & Microsoft Excel
Adobe Photoshop & Premiere Pro
Canva & BeFunky (for eye-catching graphics)
Gorgias, Zendesk, Freshdesk (for efficient customer support)
🌟 Why Choose Me?
✅ 24/7 Availability: I’m here when you need me.
✅ Deadline-Oriented: Your timeline is my top priority.
✅ Reliable & Trustworthy: I treat your business as my own.
✅ Proactive Problem-Solver: Always anticipating and addressing needs.
✅ Detail-oriented: I believe the little things make the biggest difference.
✅ Fluent in English: Clear communication, always.
💬 Let’s Work Together!
If you're looking for a dedicated Shopify VA who will treat your business like their own, let's connect! I’m ready to help you grow your store, enhance customer satisfaction, and achieve your eCommerce goals.
Steps for completing your project
After purchasing the project, send requirements so Malik can start the project.
Delivery time starts when Malik receives requirements from you.
Malik works on your project following the steps below.
Revisions may occur after the delivery date.
.
Schedule a meeting at your convenience to discuss the project further