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You will get emails managed, entities contacted & meetings booked by a Portuguese Pro

Ana N.Status: Offline
Ana N. Ana N.
4.9
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Let a pro handle the details

Buy Administration services from Ana, priced and ready to go.
Ana N.Status: Offline
Ana N. Ana N.
4.9
Top Rated

Let a pro handle the details

Buy Administration services from Ana, priced and ready to go.

Project details

Hey there!

This is Ana, I'm a native European Portuguese citizen living in Portugal, working through Upwork as a freelancer for two years now. Such a track record has increased and improved my experience and knowledge as a virtual assistant.

With no further delays, I can provide you with high-quality assistance in the following:

 • Calls (for prospective clients, to follow up, for appointment scheduling and more) to all kinds of entities;
 • Email management (for marketing campaigns, follow-up, appointment scheduling and others) for all kinds of entities;
 • Lead generation (on different search engines)
 • Research & data entry (example: on Excel);
 • Proofreading and translations (ENG-PT & PT-ENG);
 • Podcast management (general summary, chronological summary and upload/publishment on Youtube, Simplecast and WordPress)
 • Meetings' minute formulation;
 • Other tasks upon discussion.

Platforms/software I can use
 • Google Drive Suite;
 • Hubspot (Deals & Tasks), Pipedrive;
 • CloudTalk / JustCall (outbound calling software);
 • Slack and Perdoo;
 • Simplecast and WordPress (basic);
 • Zoom, Google Meet and Skype;
 • Canva.

Please contact me first to check on my availability.
Purpose
Business
What's included
Service Tiers Starter
$39
Standard
$60
Advanced
$95
Delivery Time 1 day 2 days 3 days
Number of Revisions
122
Number of Hours of Work
358
Basic Photo Editing
Organize & Classify/Tag Files
Formatting & Clean Up
Project Management Support
-
Travel Planning
-
-
Optional add-ons You can add these on the next page.
Additional tasks (+ 2 Days)
+$26
4.9
27 reviews
96% Complete
4% Complete
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

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Ana N.Status: Offline

About Ana

Ana N.Status: Offline
Virtual Administrative Assistant
100% Job Success
4.9  (27 reviews)
Porto, Portugal - 3:27 pm local time
Hey there!

I'm Ana, a native European Portuguese speaker who has acquired a multi-skilled set over 5 years as a Virtual Administrative Assistant.


SUMMARY (if you don't have time to lose OR watch my video):

For all this time, I have been conducting several services for different entities and individuals, which have made me develop the following skills:
 • Web research, data entry and lead generation skills;
 • Project management skills, such as contact management (emailing, calling, scheduling, etc); management of tasks, documents and teams; management of content (research, organisation, publication and presentation); management of online orders through online ticketing systems;
 • Professional use of Microsoft Office and Google Workspace;
 • Knowledge and independent use of several administrative-related applications, platforms, and software (e.g, Hubspot, Notion and Google Drive);
 • Translations (English to Portuguese and vice versa);
 • Usage of AI as a working tool;
 • AI model training (prompt creation, response evaluation, audio matching and audio creation)
 • Customer support through calling (outbound and inbound) and emailing;
 • Professional use of spoken and written English;
 • Self-management, communication and critical thinking skills;
 • Blog writing (personal account on Medium)



MORE DETAILED SKILLS (if you want to learn more):

I can deliver you high-quality assistance on the following administrative tasks:
 • Calls (for prospective clients, to contact suppliers, to follow up, for appointment setting and more) to all kinds of entities;
 • Email management (for marketing campaigns, follow-up, appointment scheduling and others) for all kinds of entities;
 • Lead generation (on different search engines)
 • Research (on different search engines)
 • Data entry (eg.: on Excel);
 • Project management tools (eg.: Notion)
 • AI model training (with prompts and audio)
 • Cold outreach (eg.: through LinkedIn)
 • Search, contact and hiring professionals
 • Creation (eg.: on Sage) and management of invoices and receipts
 • Blog writing (eg.: about remote work and my experience)
 • Proofreading (PT) and translations (ENG-PT & PT-ENG);
 • Podcast management (general summary, chronological summary and upload/publication on YouTube, Simplecast and WordPress)
 • Interviews and selection of candidates (Google Calendar/Meets, Zoom, Skype)
 • Creation of application forms in Google Forms
 • Usage of ChatGPT for research and other means
 • Other tasks.


Platforms/software knowledge:
 • Google Drive Suite;
 • Hubspot (Deals & Tasks) and Pipedrive;
 • Notion, Trello and Asana.
 • CloudTalk / JustCall (outbound calling software);
 • Slack;
 • Canva;
 • Zoom, Google Meet and Skype;
 • Simplecast and WordPress (basic);
 • MindMeister & Meistertask
 • Sage (Portuguese Online Invoicing Program - basic)
 • Hunter. io
 • ChatGPT


Languages:
 • European Portuguese (Native);
 • English (Fluent, Level C1);
 • Spanish (Basic: Listening B1; Speaking A2; Writing A1).

Steps for completing your project

After purchasing the project, send requirements so Ana can start the project.

Delivery time starts when Ana receives requirements from you.

Ana works on your project following the steps below.

Revisions may occur after the delivery date.

Get acquainted

(If needed) Get to know the company/the individual (includes goals and expectations with my work); (If needed) Share files, credentials of platforms, download apps or others; (If needed) Set and organize work steps for successful task completion.

Tasks started

If the goal requires smaller steps to be achieved, each one of them will be informed to you upon completion; If any doubts occur, you will be contacted; If we agree that a task wasn't concluded with professionalism, I'll redo it at no extra charge.

Review the work, release payment, and leave feedback to Ana.