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You will get English-French Customer Support for your business

Roland A.Status: Offline
Roland A.
Preview image

Let a pro handle the details

Buy Customer Support services from Roland, priced and ready to go.
Roland A.Status: Offline
Roland A.
Preview image

Let a pro handle the details

Buy Customer Support services from Roland, priced and ready to go.

Project details

I'm a native french speaker and have an excellent command of both written and spoken English. I will be the first point of contact for your customers who have questions or issues with your product or service, handle their complaints to the best of my abilities, provide the necessary assistance and make them happy.

I'm experienced working with Hubspot, Zendesk, Gorgias, Freshdesk, Gmail, Facebook Messenger, and can work with your preferred software.

You'll receive:
 • Quick social media replies in English and French
 • Efficient email, call and chat support in English and French
 • 100% customer satisfaction
Language
French
What's included
Service Tiers Starter
$20
Standard
$40
Advanced
$60
Delivery Time 1 day 2 days 3 days
Number of Hours of Work
51015
Scriptwriting
Summary Report
Social Media Replies
Email Support
Live Chat Support
Roland A.Status: Offline

About Roland

Roland A.Status: Offline
Virtual Assistant | Web Research | Customer Service Rep
Lome, Togo - 9:35 pm local time
You no longer need to look for several VAs to work on your different projects. I’ll help you reduce costs by working as your English, French, and German Virtual assistant and Customer service. With a 3-year experience working as a Sales Representative, I have made sure to be optimistic and result oriented because it is important for me to provide value to the customers and to the company I work for.

My communication skills are very strong when it comes to discussing your project in detail, and being in the front line of your business in terms of dealing with your customers. I’m a well-organized, and energetic virtual asistant who always commits time to meet goals successfully and efficiently.

Tools I use and master:
Communication: Zoom, Slack, Skype, and Google Meet
Project Management: Trello, Asana, Notion Evernote, MS Outlook
Customer service; Zendesk, Freshdesk, Hubspot, Gorgias, Shopify, MS Office

What I can do well to the best of my abilities

Virtual Assistant:
Calendar Management
Email Handling
Web Research
Customer service
Transcription
Data Entry

Customer Service:
Handle complaints
Take and Process orders
Answer product questions
Assist customers with refunds, returns, and exchanges
Live Chats, Emails, and Calls
Blockchain and Crypto customer support

Please, let me know your need and we'll have everything set up.



Steps for completing your project

After purchasing the project, send requirements so Roland can start the project.

Delivery time starts when Roland receives requirements from you.

Roland works on your project following the steps below.

Revisions may occur after the delivery date.

Client purchases the project and sends requirements

Start working on the project

Review the work, release payment, and leave feedback to Roland.