You will get Customer Support & VA | I Help Businesses Retain Clients
Project details
Tired of unanswered emails and frustrated customers? I provide professional, prompt email and chat support that keeps your clients happy and your inbox under control.
With a background in fintech operations and cross-functional coordination, I bring accuracy, empathy, and reliability to every interaction.
Whether you need help managing daily inquiries, resolving complaints, or following up with clients, I handle it all with care and professionalism. I represent your brand the way you'd want — friendly, clear, and solution-focused. You focus on growing your business. I'll handle your customers.
With a background in fintech operations and cross-functional coordination, I bring accuracy, empathy, and reliability to every interaction.
Whether you need help managing daily inquiries, resolving complaints, or following up with clients, I handle it all with care and professionalism. I represent your brand the way you'd want — friendly, clear, and solution-focused. You focus on growing your business. I'll handle your customers.
Purpose
BusinessIndustry
Business Services & Consulting, Data Analytics, Ecommerce, Financial Services, Retail & Wholesale, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 1 | 4 | 7 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Scriptwriting
(+ 1 Day)
+$5
Summary Report
(+ 1 Day)
+$5
Social Media Replies
(+ 1 Day)
+$5
Live Chat Support
(+ 1 Day)
+$5Frequently asked questions
About Flora Adooba
Customer Support Specialist | Email, Chat & Operations Support
Accra, Ghana - 5:10 am local time
With a background in fintech operations, I have independently managed 100+ daily service requests, maintained 100% SLA compliance, and proactively turned dissatisfied customers into loyal ones, all without supervision.
Whether you need someone to manage your inbox, handle customer complaints, coordinate your operations, or support your team virtually, I take full ownership and deliver results you can count on.
Your customers are your business. I treat every interaction like it's your most important on
Steps for completing your project
After purchasing the project, send requirements so Flora Adooba can start the project.
Delivery time starts when Flora Adooba receives requirements from you.
Flora Adooba works on your project following the steps below.
Revisions may occur after the delivery date.
Review & Plan
I review your brand tone, common inquiry types, templates, and any guidelines you provide to ensure accurate representation.
Handle Emails & Chats
I respond to customer emails and/or chat messages professionally, following your brand voice and guidelines.