You will get EXCELLENT CUSTOMER SUPPORT FOR YOUR BUSINESS!
Project details
YOU WILL GET EXCELLENT CUSTOMER SUPPORT FOR YOUR BUSINESS, EXPAND YOUR CUSTOMER BASE AND KEEP THEM HAPPY AND RETURNING!
What I'll offer in this project
✅ Customer Service Agent(E-mail, Calls and Live Chat)
✅ Social Media Handling and Engagement
✅ Tickets/Refunds (E-commerce)
✅ Order Processing, Cross Selling and Upselling of products/services
✅ Detailed CRM reports and summary
Let's work together and make your project a success.👌
What I'll offer in this project
✅ Customer Service Agent(E-mail, Calls and Live Chat)
✅ Social Media Handling and Engagement
✅ Tickets/Refunds (E-commerce)
✅ Order Processing, Cross Selling and Upselling of products/services
✅ Detailed CRM reports and summary
Let's work together and make your project a success.👌
Purpose
BusinessIndustry
Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Environmental, Fashion & Apparel, Financial Services, Gaming, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Retail & Wholesale, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$150
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 20 days |
Number of Hours of Work | 5 | 30 | 100 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6
3 reviews
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JC
Joel C.
Mar 3, 2025
Test my app for 1.5 hours and give me feedback
MA
Misbahudeen A.
Oct 3, 2024
Data Entry for a Small Business
Enjoyed working with Onyinye. She’s professional and provided quality work. Would highly recommend.
JC
Joel C.
Oct 2, 2024
Test my app for 1.5 hours and give me feedback
Did a great job. Thanks
About Onyinye
E-Commerce Customer Support & Virtual Assistant.
100%
Job Success
Lagos, Nigeria - 7:36 am local time
Hi, I’m Onyi, a friendly and efficient Customer Support Specialist with 5 years of experience helping businesses manage customer communication, handle inquiries, resolve issues and maintain satisfaction & retention.
I handle chat, email & phone support, order tracking, returns, CRM management, documentation, and general VA tasks. My goal is to make sure your customers feel heard, valued and attended to — every time.
💼 I can help you with:
✔ Email, Chat & Call Support
✔ E-commerce Assistant — Orders, Refunds & Tracking
✔ Ticket Handling (Zendesk, Gorgias, Shopify)
✔ Virtual Assistance & Admin Support
✔ Data Entry & Documentation
✔ Social Media Management
✔ Canva & Basic Video Editing
I am detail oriented, responsive and easy to work with. Let me reduce your workload while improving your customer experience.
Steps for completing your project
After purchasing the project, send requirements so Onyinye can start the project.
Delivery time starts when Onyinye receives requirements from you.
Onyinye works on your project following the steps below.
Revisions may occur after the delivery date.
Discuss the Project details and requirements
After purchasing the project, please send me your customer details/dashboard and kindly grant access to any of your business custom software that I may need.
Start Working
Based on your requirements, I will begin working on the projects and send samples for your review.