You will get excellent German customer service


Project details
I will make your customers happy! You may ask how?:
Tailored approach – I will understand each customer’s unique needs and provide solutions that truly make a difference.
Proven problem-solver – I don’t just answer questions, I anticipate challenges and resolve them quickly, ensuring smooth customer experiences.
Bilingual & approachable – Fluent in both English and German, I connect with customers on a deeper level and maintain a friendly yet professional tone.
E-commerce savvy – My in-depth knowledge of order processing and returns systems allows me to solve problems fast and efficiently.
Results-driven – I focus on creating long-term customer relationships that benefit both the customer and the company.
Tailored approach – I will understand each customer’s unique needs and provide solutions that truly make a difference.
Proven problem-solver – I don’t just answer questions, I anticipate challenges and resolve them quickly, ensuring smooth customer experiences.
Bilingual & approachable – Fluent in both English and German, I connect with customers on a deeper level and maintain a friendly yet professional tone.
E-commerce savvy – My in-depth knowledge of order processing and returns systems allows me to solve problems fast and efficiently.
Results-driven – I focus on creating long-term customer relationships that benefit both the customer and the company.
Language
GermanWhat's included
| Service Tiers |
Starter
$400
|
Standard
$760
|
Advanced
$1,440
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 21 days |
Number of Hours of Work | 20 | 40 | 80 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Live Chat Support
+$2About Christin
Marketing, Back- and Front Office
Eberswalde-Finow, Germany - 8:05 am local time
- program skills: Zendesk, Deals&Project, Amazon
Seller Central, Shopify, Otto.de, Kaufland.de,
Home24.de, XXL Lutz, Gmail, Replyco
- Template creation,
- In & Outbound
Pre-Accounting:
-Easybill, Sevdesk, GetMyInvoices, Billbee
-Creating, checking, and organizing invoices and
quotes
Designing of Social Media Posts: Canva
Office/Administration:
- Office 365 (Word, Excel, Outlook)
- Data research and organisation, creating texts, mail
merges
Organization & Internal Communication:
-Notion, Asana, Slack, Trello, Signal
Work Style
- Optimal technical and spatial conditions for working
from home: MacBook Pro + second monitor, headset,
quiet working environment.
- Simple billing via monthly invoice through my US LLC
- Weekend work possible
Steps for completing your project
After purchasing the project, send requirements so Christin can start the project.
Delivery time starts when Christin receives requirements from you.
Christin works on your project following the steps below.
Revisions may occur after the delivery date.
Provide your requirements
- which platforms are you selling at - how many hours per you need my help
Access to your CMS System
Provide all information for your CMS System.