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You will get Experienced Airbnb Co-Host for your Vacation Rental Property.

Nneka O.Status: Offline
Nneka O.

Let a pro handle the details

Buy Administration services from Nneka, priced and ready to go.
Nneka O.Status: Offline
Nneka O.

Let a pro handle the details

Buy Administration services from Nneka, priced and ready to go.

Project details

An experienced Property Manager for Shot Term Properties, I have vast experience managing Short Term Properties on Airbnb, Booking.com, VRBO, etc.

Your Short Term Rental Property is about to experience a Superb turnaround when you hire an expert like me.

Purchase this project and send the required detail.

Talk Soon!
Purpose
Business
Industry
Real Estate, Travel & Tourism
Language
English
What's included
Service Tiers Starter
$100
Standard
$200
Advanced
$300
Delivery Time 7 days 14 days 30 days
Number of Hours of Work
4080160
Basic Photo Editing
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Organize & Classify/Tag Files
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Formatting & Clean Up
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Project Management Support
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Travel Planning
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Optional add-ons You can add these on the next page.
Additional Hour of Work
+$10
Nneka O.Status: Offline

About Nneka

Nneka O.Status: Offline
Customer Success | Technical Account Manager & Onboarding Specialist
Lagos, Nigeria - 5:38 am local time
Customer Obsessed!!! I LOVE MY JOB 💯

I’m Nneka, your Customer Success Manager. For the past 3 years, I’ve been working as a customer success manager. As a customer success manager, my routine has always been providing a guided onboarding for all my customers. I’m responsible for all post-sales experience. I onboard new customers on how to use our product, how to understand the value our product is offering, and how to achieve success in all our onboarding features. And during this onboarding period, I always look to identify great opportunities, that’s upselling opportunities, and introduce all the other beautiful features our product is capable of offering the customers, that they’re not currently accessing or using based on their current plan.

As a success manager, I’m also responsible for adoption, and I try as much as possible to ensure my customers are adopting our product early. Why, because this will go a long way to ensure our customers do not churn.

As a CSM, I am also responsible for our portfolio and how it contributes to our company’s ARR.

Whether you need someone to rescue an at-risk account, build out your HubSpot/SalesForce/Zendesk workflows, run onboarding that doesn’t leak users, or be the calm, sharp voice your customers trust, I’ve got you.

WHAT I BRING TO YOUR TEAM
• Customer Success & Retention — onboarding, QBRs, health scoring, churn-saves, renewals.
• Technical Support — ticket triage, SaaS troubleshooting, escalations, knowledge base writing.
• CRM & Ops — HubSpot, Salesforce, Zendesk, Intercom, ChurnZero, Asana, ClickUp setup and
clean-up.
• Process & Reporting — SOPs, dashboards, CRM hygiene, turning activity into business outcomes.
• Cloud & Tech Fluency — AWS, GCP, Microsoft Azure, Google Workspace, basic scripting comfort.

WHY CLIENTS KEEP ME AROUND
• I write like a human, not a help-desk bot.
• I move fast, ask the right questions, and don’t need babysitting.
• I think in retention math every interaction ladders up to LTV, NRR, or CSAT.
• Remote-ready, deadline-respectful, timezone-flexible.

FEATURED CASE STUDIES
1) Nova Health Clinics — 90-Day Customer Save Plan
• Diagnosed an at-risk healthcare account: surfaced top 3 churn risks and the gap between what the client wanted vs. what was being delivered.
• Built a 90-day rescue roadmap covering onboarding fixes, CRM activity tracking, and executive-level QBR talking points.
• Co-presented to leadership, reframing CRM data into measurable business outcomes (retention, expansion, trust).

2) Group Capstone — CRM Activity → Business Outcomes
• Contributed to an executive-facing presentation, translating raw CRM activity into revenue, retention, and CS KPIs.
• Mapped customer journey friction points and proposed automations across HubSpot & Zendesk.
• Owned the customer-voice section: turning support tickets into product and CS insights.

TOOLS I LIVE IN
HubSpot, Salesforce, Zendesk, Intercom, ChurnZero, Asana, ClickUp, Gainsight, GoHighLevel, Jira, Mentimeter, Google Workspace, AWS, GCP, Microsoft Azure, and others, I can learn within a little while.

LET’S TALK
If your customers deserve better answers, faster, or your CRM needs someone who actually uses it the way it was meant to be used, send me a message. I reply quickly, scope honestly, and overdeliver quietly.

Hire me right away to get started!

Talk Soon!

Steps for completing your project

After purchasing the project, send requirements so Nneka can start the project.

Delivery time starts when Nneka receives requirements from you.

Nneka works on your project following the steps below.

Revisions may occur after the delivery date.

Prepare the property for guests

Cleaning the property, stocking it with amenities, and making sure it is safe and comfortable for guests.

Set up your listing on Airbnb, Vrbo, or booking.com

Creating a listing description, setting the price, and adding photos.

Review the work, release payment, and leave feedback to Nneka.