You will get Experienced customer-obsessed agent providing email and chat support.
Project details
You will get a dedicated customer-oriented professional agent. I am here to provide service with objection handling, high soft skills and a polite manner. Helping people for the last 9 years was my pride and joy and I bring to the table dedication and focus.
Purpose
BusinessIndustry
Data Analytics, Ecommerce, Retail & Wholesale, Software, Telecommunications, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$6
|
Advanced
$7
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Hours of Work | 4 | 6 | 8 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3
Dashboard & Reporting
+$1Frequently asked questions
About Mohamed
Expert Data analyst in Bi tools and Customer service,
Alexandria, Egypt - 1:28 am local time
I worked with Chats, calls & emails on Zendesk, Salesforce, HubSpot & Freshdesk. I can work on rotational schedules and open for any times.
I can also use :
1) Excel.
2)Power query.
3) power Bi. (Dashboards and reports)
4) Tableau.
5) MSQL.
6) Google Data studio.
7) Google Sheets.
Steps for completing your project
After purchasing the project, send requirements so Mohamed can start the project.
Delivery time starts when Mohamed receives requirements from you.
Mohamed works on your project following the steps below.
Revisions may occur after the delivery date.
Learn the job
I need this step to get acquainted with the SOPs and the tools used at work. Also, a Quality assurance script or at the very least scoring system.
Test run with the Client
Mock chat or email. Get feedback and adjust accordingly.