You will get Experienced Customer Service Rep to Manage your CRM tool & Online Store
Top Rated
Top Rated
Project details
Hello,
Need a Great CUSTOMER SERVICE REPRESENTATIVE?
Ready to delegate your CUSTOMER SERVICE SUPPORT SYSTEM?
➤ With a team of highly professional agents, I provide 24/7 PREMIUM CUSTOMER SUPPORT SERVICES:
✅ Customer Service Agent(E-mail and Live Chat)
✅ Social Media Engagement Agent
✅ Product listing ( Amazon and Ecommerce)
✅ E-commerce Online Store Management
✅ Customer exchange, refund, and tech support needs
✅ Keep an excel record of bookings, orders, exchanges, and refunds.
➤ PLATFORMS WE ARE EXCEL IN:
✅ eCommerce Stores or Marketplaces (Amazon, eBay, Shopify, WordPress, etc)
✅ Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Gorgias, etc.)
✅ Chat Support (LiveAgent, Slack, Whatsapp, Gmail, Discord, etc.)
✅ Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
I am very well experienced in customer handling in a different field. I will assist you to manage customers in the best way 100% satisfaction guaranteed.
Need a Great CUSTOMER SERVICE REPRESENTATIVE?
Ready to delegate your CUSTOMER SERVICE SUPPORT SYSTEM?
➤ With a team of highly professional agents, I provide 24/7 PREMIUM CUSTOMER SUPPORT SERVICES:
✅ Customer Service Agent(E-mail and Live Chat)
✅ Social Media Engagement Agent
✅ Product listing ( Amazon and Ecommerce)
✅ E-commerce Online Store Management
✅ Customer exchange, refund, and tech support needs
✅ Keep an excel record of bookings, orders, exchanges, and refunds.
➤ PLATFORMS WE ARE EXCEL IN:
✅ eCommerce Stores or Marketplaces (Amazon, eBay, Shopify, WordPress, etc)
✅ Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Gorgias, etc.)
✅ Chat Support (LiveAgent, Slack, Whatsapp, Gmail, Discord, etc.)
✅ Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
I am very well experienced in customer handling in a different field. I will assist you to manage customers in the best way 100% satisfaction guaranteed.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 7 days | 15 days | 30 days |
Number of Hours of Work | 15 | 25 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
13 reviews
(11)
(1)
(1)
(0)
(0)
This project doesn't have any reviews.
SD
Sharlene D.
Mar 18, 2026
Customer Care & Social Media Assistant – Christian Brand
VB
Venus Roxanne B.
Aug 18, 2025
Executive Assistant - Strategic Initiative
Blessing is an absolute sweetheart. Beyond being a reliable EA, she’s incredibly personable and always willing to go the extra mile to help.
NK
Nada K.
Nov 4, 2024
Customer Service Support -Ecommerce business
SE
Sally E.
Oct 10, 2024
Virtual Assistant - Administrative Support
⭐⭐⭐⭐⭐
Exceptional Virtual Assistant – A True Lifesaver!
I’ve had the pleasure of working with Blessing for the past few months, and the experience has been nothing short of phenomenal. From day one, she exceeded my expectations by seamlessly managing my tasks and staying ahead of deadlines.
What I appreciate most is Blessing's ability to anticipate my needs. Whether it’s managing my emails, scheduling meetings, or handling project follow-ups, she does it all with remarkable attention to detail. The level of professionalism and efficiency is unmatched, allowing me to focus on the bigger picture while knowing that the daily operations are in great hands.
Communication is another area where she shines. I always feel like I’m kept in the loop, and I never have to chase after updates. Plus, the solutions and suggestions she provide demonstrate an impressive understanding of my business, showing that she goes above and beyond the usual VA duties.
If you’re looking for a virtual assistant who is proactive, reliable, and incredibly skilled, look no further. Hiring Blessing has been one of the best decisions I’ve made, and I can’t recommend her enough!
Exceptional Virtual Assistant – A True Lifesaver!
I’ve had the pleasure of working with Blessing for the past few months, and the experience has been nothing short of phenomenal. From day one, she exceeded my expectations by seamlessly managing my tasks and staying ahead of deadlines.
What I appreciate most is Blessing's ability to anticipate my needs. Whether it’s managing my emails, scheduling meetings, or handling project follow-ups, she does it all with remarkable attention to detail. The level of professionalism and efficiency is unmatched, allowing me to focus on the bigger picture while knowing that the daily operations are in great hands.
Communication is another area where she shines. I always feel like I’m kept in the loop, and I never have to chase after updates. Plus, the solutions and suggestions she provide demonstrate an impressive understanding of my business, showing that she goes above and beyond the usual VA duties.
If you’re looking for a virtual assistant who is proactive, reliable, and incredibly skilled, look no further. Hiring Blessing has been one of the best decisions I’ve made, and I can’t recommend her enough!
DI
Domonic I.
Aug 7, 2024
Virtual Assistant Needed For E-commerce Business
Working with Blessing has been an excellent experience! She is timely with her work, quickly picks up on any task you give her, and communicates exceptionally. She is very reliable as well which was very important to us. Thank you Blessing!
About Blessing Ujunwa
Executive Assistant | Project Coordinator | Admin Support | PA | VA
100%
Job Success
Uyo, Nigeria - 1:40 pm local time
HOW I CAN HELP YOU
EXECUTIVE SUPPORT
Keep your day organized, your inbox under control, and your calendar running smoothly so you can focus on decisions that move the business forward. With 7+ years supporting CEOs, founders, and remote teams, I help reduce missed follow-ups, scheduling conflicts, and daily admin overload.
OPERATIONS COORDINATION
Turn scattered tasks into a clear, trackable workflow that keeps projects moving and teams aligned. I’ve supported operations with tools like Monday, Notion, ClickUp, and Asana to improve visibility, follow-through, and deadline management.
CALENDAR AND EMAIL MANAGEMENT
Protect your time and reduce communication chaos with cleaner inboxes, smarter scheduling, and faster responses. I’ve managed multi-time-zone calendars, drafted executive correspondence, and handled follow-ups that keep meetings and priorities on track.
CLIENT ONBOARDING AND CUSTOMER SUPPORT
Create a smoother first experience for clients and reduce drop-off during onboarding, scheduling, and follow-up. My background in customer service and client communication helps improve responsiveness, organization, and client satisfaction.
COMPLIANCE AND DOCUMENT MANAGEMENT
Keep records organized, contracts tracked, and documentation easy to access when you need it. I’ve supported compliance tracking, background verification coordination, and file systems that reduce errors and save time during audits, onboarding, and day-to-day operations.
RESULTS
"Blessing is an absolute sweetheart. Beyond being a reliable EA, she’s incredibly personable and always willing to go the extra mile to help."
– Client, Project Manager
"Working with Blessing has been an excellent experience! She is timely with her work, quickly picks up on any task you give her, and communicates exceptionally. She is very reliable as well which was very important to us. Thank you Blessing!"
– Domonic I., Operations Lead
"Blessing was amazing, a real asset to the team."
– Jason W., Team Lead
🎖 Certified Executive Assistant
🏅 Upwork Skill Certification - Customer Service
🏆 Applied Digital Skills
𝗠𝗘𝗦𝗦𝗔𝗚𝗘 𝗠𝗘 𝗢𝗡 𝗨𝗣𝗪𝗢𝗥𝗞
Need a dependable Executive Assistant, ADHD Support VA, or Project Coordinator? Message me on Upwork today and let us discuss how I can help streamline your operations, manage priorities, and keep your business moving forward.
I typically respond within 4 hours and can support urgent projects when needed.
𝗛𝗼𝘄 𝗜 𝗪𝗼𝗿𝗸
I keep client work moving in Google Workspace and Microsoft Office, using Excel and Google Sheets to track tasks, reports, and follow-ups. I organize projects in ClickUp, Asana, Trello, and Notion, and I stay in touch through Slack and Zoom so nothing gets missed. I also manage scheduling with Calendly and organize records in Airtable for clear, reliable operations.
I streamline executive support in Google Workspace, coordinate project management in ClickUp, and keep calendar management, email communication, and scheduling moving smoothly.
Steps for completing your project
After purchasing the project, send requirements so Blessing Ujunwa can start the project.
Delivery time starts when Blessing Ujunwa receives requirements from you.
Blessing Ujunwa works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Onboarding and Understanding Your Needs
Schedule a kickoff meeting to discuss your specific needs, preferences, and priorities. Review any existing processes, tools, and documentation to understand your current workflow.