You will get Experienced Customer Support & Live Chat Specialist | CRM | ClickUp
Project details
You're hiring a seasoned Customer Support Specialist with over 3 years of experience in live chat, ticket handling, and CRM management. I’ve provided top-tier support for high-volume platforms like ASAP Tickets and am highly proficient with tools like ClickUp, Trello, and various CRM systems. I specialize in prompt, empathetic, and professional customer communication that drives customer satisfaction and retention. Whether you're a startup or a growing business, I’ll seamlessly integrate into your workflow to offer real-time chat support, helpdesk assistance, and efficient issue resolution.
I'm a fast learner and can adapt to your tools, tone, and team culture quickly—delivering consistent, quality support your customers can trust.
I'm a fast learner and can adapt to your tools, tone, and team culture quickly—delivering consistent, quality support your customers can trust.
Purpose
BusinessLanguage
EnglishWhat's included $6
These options are included with the project scope.
$6
- Delivery Time 2 days
- Number of Hours of Work 10
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
About Fiona Nneka
Professional Virtual Assistant | Administrative Support
Port Harcourt, Nigeria - 9:20 am local time
Inbox & Calendar Management
Client Communication
Appointment Scheduling
CRM Management
Data Entry & Document Handling
Live Chat & Email Support
Customer Relationship Management
Project Coordination & Task Tracking
I’m proficient in tools like ClickUp, Trello, Apollo.io, ChatGPT, Google Workspace, Microsoft Office, Zendesk, and Slack. I have a track record of improving workflow efficiency, enhancing customer satisfaction, and ensuring timely task execution.
Known for being proactive, detail-oriented, tech-savvy, and a strong communicator, I thrive in fast-paced environments and remote teams. I take pride in being a problem-solver, multitasker, and someone who always maintains a client-first mindset.
Let’s connect and discuss how I can help you stay organized, productive, and focused on what matters most.
Steps for completing your project
After purchasing the project, send requirements so Fiona Nneka can start the project.
Delivery time starts when Fiona Nneka receives requirements from you.
Fiona Nneka works on your project following the steps below.
Revisions may occur after the delivery date.
Project Steps
Review onboarding documentation and tool access.
Project Steps
Set up systems (CRM, live chat, Trello/ClickUp boards, etc.)