You will get Experienced Executive Virtual Assistant for Administrative Tasks

Let a pro handle the details

Buy Customer Support services from Avinav, priced and ready to go.

Let a pro handle the details

Buy Customer Support services from Avinav, priced and ready to go.

Project details

I understand your specific needs and deliver tailored solutions with attention to detail. As this is my first project on Upwork, I am dedicated to building a strong, long-term relationship by ensuring timely, high-quality work and exceptional communication to meet your administrative needs efficiently. Your satisfaction is my top priority.
Purpose
Personal
Industry
Agriculture, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Photography, Real Estate, Sports & Fitness, Travel & Tourism, Writing & Publishing
Language
English
What's included
Service Tiers Starter
$5
Standard
$10
Advanced
$15
Delivery Time 1 day 3 days 7 days
Number of Hours of Work
52040
Scriptwriting
-
-
Summary Report
Social Media Replies
Email Support
-
Live Chat Support
-

Frequently asked questions

Avinav P.Status: Offline

About Avinav

Avinav P.Status: Offline
Dubai Based VA & Customer Support | 100+ Daily Interactions at Daraz
Dubai, United Arab Emirates - 3:41 am local time
I'm Avinav, a Virtual Assistant and Customer Support Specialist based in Dubai with hands-on experience at Daraz, one of South Asia's biggest e-commerce platforms. I've managed 100+ customer interactions daily across live chat, phone calls, email, and social media and I know how to turn a bad experience into a loyal customer.

What sets me apart isn't just the skills. It is the fact that I actually care about the people I am helping whether that is your customer on the other end of a chat, or you as the business owner trying to keep things running smoothly.

Here are the things i can help you with:

→ Phone Support (Inbound & Outbound)
→ Live Chat Support & Online Chat Management
→ Email Handling, Inbox Management & Email Etiquette
→ Cold Calling & CRM Support (HubSpot, Zoho, Freshdesk)
→ Virtual Assistant & Administrative Task Management
→ Data Entry, Web Research & Manual Data Collection
→ English to Nepali Translation (Native Nepali Speaker)
→ Proofreading & General Transcription
→ Voice-Over & Voice Recording
→ Manual Testing & QA Feedback

I've worked in fast-paced environments where response time matters, tone matters, and getting it right the first time matters. I bring that same standard to every client I work with on Upwork.

I'm fluent in English, native in Nepali, and conversational in Hindi which means I can support your customers across multiple languages without missing a beat.

If you need someone reliable, communicative, and genuinely invested in your business let's talk. I respond fast, I ask the right questions, and I get to work without needing hand-holding.

Your customers deserve great support. Let me deliver it.

Steps for completing your project

After purchasing the project, send requirements so Avinav can start the project.

Delivery time starts when Avinav receives requirements from you.

Avinav works on your project following the steps below.

Revisions may occur after the delivery date.

Understand the Project Requirements Research

Plan Template Content Create Templates

Review the work, release payment, and leave feedback to Avinav.