You will get Expert Backlog Clearance: 55% Reduction & Zero Inbox in 14 Days
Project details
I don't just 'clear' an inbox, I optimize your entire support system.
What sets this project apart is a data-driven approach to customer satisfaction. In past roles, I have achieved a 55% reduction in ticket backlogs in under 14 days, all while maintaining a 98% CSAT (Customer Satisfaction) score.
When you hire me for this project, you aren't just getting a Virtual Assistant; you are getting a specialist who understands the logic of platforms like Zendesk, Shopify, and HubSpot. I treat every customer inquiry with care and precision, ensuring your brand reputation stays strong while your response times drop.
Why choose this project?
Proven Results: I use clear metrics to track my progress and provide you with a final report.
Proactive Organization: I identify the "root cause" of your backlog and suggest workflow fixes to prevent it from happening again.
Reliability: I am fully committed to reaching 'Inbox Zero' so you can focus on growing your business without the stress of an overflowing queue.
What sets this project apart is a data-driven approach to customer satisfaction. In past roles, I have achieved a 55% reduction in ticket backlogs in under 14 days, all while maintaining a 98% CSAT (Customer Satisfaction) score.
When you hire me for this project, you aren't just getting a Virtual Assistant; you are getting a specialist who understands the logic of platforms like Zendesk, Shopify, and HubSpot. I treat every customer inquiry with care and precision, ensuring your brand reputation stays strong while your response times drop.
Why choose this project?
Proven Results: I use clear metrics to track my progress and provide you with a final report.
Proactive Organization: I identify the "root cause" of your backlog and suggest workflow fixes to prevent it from happening again.
Reliability: I am fully committed to reaching 'Inbox Zero' so you can focus on growing your business without the stress of an overflowing queue.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cybersecurity, Ecommerce, Education, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$80
|
Standard
$250
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 4 days | 6 days | 10 days |
Number of Revisions | 1 | 2 | 5 |
Number of Hours of Work | 5 | 20 | 40 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$50 - $135
Additional Hour of Work
+$10Frequently asked questions
2 reviews
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BF
Blake F.
Feb 3, 2026
Full Time Customer Service Specialist, Shopify + Gorgias Email Support for Holiday
RW
Rory W.
Jul 1, 2025
Recruiting Assistant
It was great working with Temi, she was very helpful.
About Elebute
Executive VA | Operations, Client Relations & Support Specialist
45%
Job Success
Lagos, Nigeria - 8:52 am local time
I am an Executive Assistant and Operations Specialist with 7+ years of remote experience supporting founders, executives, agencies, and growing businesses globally from every part of the world. I step in to bring structure, clarity, and consistency behind the scenes, providing reliable support so your daily backend operations run smoothly with minimal supervision. I operate seamlessly across international time zones and am also open to considering onsite opportunities depending on the scope of the role.
Areas of Expertise:
✓ Inbox & Ticket Backlog Management: I independently dive into overwhelmed corporate queues, disorganized business inboxes, or customer support ticket pipelines, rapidly clearing them out and setting up clean systems so no message is missed.
✓ Customer Support & Retention: Deeply experienced in managing client relations, clearing complex ticket escalations, and turning high-pressure customer situations into positive outcomes to safeguard your brand's reputation.
✓ Shopify & E-commerce Operations: Experienced in handling backend online store operations, managing product listings, updating customer data, and ensuring seamless order fulfillment flows.
✓ Team Coordination & Client Onboarding: I keep daily workflows moving by organizing team tasks, ensuring project accountability, and managing the onboarding process for new clients or team members.
✓ Social Media Inbox Management: Managing Meta Business Suite (Facebook & Instagram DMs, posts, and comments) to ensure your followers receive fast, professional, and engaging responses.
✓ Data Entry & Database Management: Keeping your backend data, CRM pipelines, and internal tracking perfectly organized and secure.
Tools & Platforms Mastered:
Shopify, Zendesk, Gorgias, HubSpot, Salesforce, Zoho CRM, ClickUp, Asana, Trello, Notion, Slack, Meta Business Suite, and more.
What You Can Expect:
Dependable Support: I manage my responsibilities efficiently, requiring minimal supervision or hand-holding.
Professional Communication: Clear, polished communication across email, live chat, and phone channels.
Strong Attention to Detail: Ensuring backend documentation and data entry are accurate.
Absolute Confidentiality: Protecting your internal business data and client information.
If you're looking for a reliable partner to support your operations, customer relations, and administrative processes, let's connect. I'd love to learn more about your business and discuss how I can help you save time, improve efficiency, and stay focused on growth.
Steps for completing your project
After purchasing the project, send requirements so Elebute can start the project.
Delivery time starts when Elebute receives requirements from you.
Elebute works on your project following the steps below.
Revisions may occur after the delivery date.
System Audit & Triage
I will perform a deep dive into your current inbox to identify ticket types, urgent issues, and common bottlenecks. I’ll categorize the backlog to ensure nothing important is missed.