You will get Expert Customer Service Representative, Email and Chat for Ecommerce stores


Project details
When you work with me, you will get professional customer support for your eCommerce store, including email, live chat, and phone support. You will get expertise with CRM tools like Freshdesk, Zendesk, Gorgias, and Shopify, and efficient handling of orders, returns, refunds, and customer inquiries. You will get faster response times, happier customers, and more time to focus on growing your business.
Industry
Animals & Pets, Beauty & Cosmetics, Biotech, Ecommerce, Education, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 7 days |
Number of Hours of Work | 1 | 20 | 40 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3Frequently asked questions
About Abdul
Shopify Customer Support Agent| Live Chat , Email and Phone Support
Nowshera Cantonment, Pakistan - 1:02 am local time
Are you looking for a reliable Customer Support Representative for your Shopify and e-commerce store? I have 4+ year of experience managing customer inquiries, order fulfillment, order tracking, refunds, and issue resolution. I provide professional support via email and live chat, ensuring quick responses, satisfied customers, and smooth store operations.
As a new seller on Upwork, I intend to have a strong relationship with my new clients that is why I offer such a competitive price with no compromise on quality.
I can help you manage your business by providing:
Email Support
Live Chat Support
Phone Support (Inbound Calls)
Order Tracking & Fulfillment
Refund & Dispute Handling
Tools I use:
Shopify Inbox, Zendesk, Zoho, Gorgias, Freshdesk, Intercom and Other CRM tools.
Why choose me out of 1000s?
Fast response time
Previous proved experience
100% money back guarantee
Friendly communication
100% customer satisfaction focus
Competitive Price ($2.5/hour)
I am available during peak hours and ready to support your business. So, place your order today for a better experience.
Steps for completing your project
After purchasing the project, send requirements so Abdul can start the project.
Delivery time starts when Abdul receives requirements from you.
Abdul works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Your Requirements
I will review all your instructions, store details, and customer support expectations to ensure I fully understand your needs.
Set Up CRM & Support Channels
I will configure and organize tools like Freshdesk, Zendesk, Gorgias, or Shopify to handle your emails, live chat, and phone support efficiently.

