You will get Expert Customer Support That Builds Loyalty & Customer Retention
Top Rated
Project details
Are you ready to deliver customer support that elevates your client experience and grows your brand?
I help entrepreneurs, founders, and remote teams build and manage customer support systems that turn inquiries into loyalty. Whether you need your helpdesk set up or managed daily, I’ll make sure every customer feels heard, supported, and valued.
What You’ll Get
✅ Complete Customer Support Platform Setup — Zendesk, HubSpot, Freshdesk, or Intercom
✅ Ticket Routing, Tagging & Automation Setup
✅ Knowledge Base & Response Template Creation
✅ Inbox & Ticket Management (Email, Chat, or Social)
✅ CRM Integration, Reporting & Insights
✅ Weekly Performance Summaries & Recommendations
Why Work With Me
✔ 3+ years in Customer Success & Technical Support
✔ Proactive Communication & Professional Client Handling
✔ Deep Platform Knowledge: CRM, Helpdesk, and Workflow Tools
✔ Reliable, Detail-Oriented & Committed to Long-Term Partnerships
Result: A streamlined, data-backed customer support system that boosts satisfaction, saves time, and helps your business grow through happier, loyal customers.
Let’s create a support system your customers can trust, and one you can scale with confidence.
I help entrepreneurs, founders, and remote teams build and manage customer support systems that turn inquiries into loyalty. Whether you need your helpdesk set up or managed daily, I’ll make sure every customer feels heard, supported, and valued.
What You’ll Get
✅ Complete Customer Support Platform Setup — Zendesk, HubSpot, Freshdesk, or Intercom
✅ Ticket Routing, Tagging & Automation Setup
✅ Knowledge Base & Response Template Creation
✅ Inbox & Ticket Management (Email, Chat, or Social)
✅ CRM Integration, Reporting & Insights
✅ Weekly Performance Summaries & Recommendations
Why Work With Me
✔ 3+ years in Customer Success & Technical Support
✔ Proactive Communication & Professional Client Handling
✔ Deep Platform Knowledge: CRM, Helpdesk, and Workflow Tools
✔ Reliable, Detail-Oriented & Committed to Long-Term Partnerships
Result: A streamlined, data-backed customer support system that boosts satisfaction, saves time, and helps your business grow through happier, loyal customers.
Let’s create a support system your customers can trust, and one you can scale with confidence.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$250
|
Advanced
$970
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 30 days |
Number of Hours of Work | 12 | 40 | 160 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
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Chioma O.
May 26, 2026
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Ashley K.
Feb 12, 2026
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Chisom is a phenomenal VA and I'm bringing her back for my next launch - her experience with GHL was so helpful as I neared cart open. She is communicative, trustworthy, and very easy to work with.
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Paula D.
Oct 29, 2025
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About Chisom
Executive Assistant | Operations Manager
100%
Job Success
Abuja, Nigeria - 5:53 am local time
Over the past 5+ years, I’ve:
✔ Supported 20+ executives and founders with executive assistance and operational management
✔ Cleared 16,000+ emails to Inbox Zero in under 3 hours using strategic email systems
✔ Coordinated teams of 200+ across multiple projects and departments
✔ Managed 100+ meetings monthly, scheduling, agenda prep, stakeholder coordination, follow-up tracking across time zones
✔ Built 50+ SOPs and documented processes to make operations repeatable and scalable
✔ Reduced founder involvement in day-to-day ops by up to 60% through better systems and delegation
HOW I SUPPORT YOUR BUSINESS
✔️ Executive & Administrative Support
• Calendar management
• Scheduling
• Inbox & email management
• Travel planning
• Meeting coordination & follow-ups
• Executive communication
✔️ Operations Management
• Streamlining day-to-day operations
• Improving workflows and processes
• Keeping teams accountable
• Identifying bottlenecks before they become bigger problems
• Creating systems that reduce confusion and save time
✔️ Project Management
• Project planning and task coordination
• Tracking deadlines and deliverables
• Following up with team members
• Keeping projects moving forward
• Providing progress updates and reporting
✔️ SOPs & Documentation
• Standard Operating Procedures (SOPs)
• Process documentation
• Knowledge management systems
• Workflow design
• Process mapping
✔️ CRM & Client Management
• HubSpot
• Zoho CRM
• GoHighLevel (GHL)
• Client onboarding
• Pipeline management
• Customer relationship management
I also work with ADHD and neurodivergent founders and business owners, people who think in big ideas but struggle with prioritization, decision fatigue, and traditional productivity systems that don’t fit how they actually work. My approach is built around clear prioritization, flexible planning, realistic scheduling, and accountability without micromanagement.
TOOLS I WORK IN:
ClickUp • Asana • Monday• Notion • Trello
Google Workspace • Microsoft Office Suite • Slack • Zoom • Calendly
HubSpot • Zoho CRM • GoHighLevel • Airtable • Zapier
ChatGPT • Claude • AI-Powered Workflows
LET’S WORK TOGETHER
If your business is growing but operations feel messy, communication is scattered, projects are stalling, or you’re spending too much time managing day-to-day tasks, I’ll step in as your Executive Assistant and Operations Partner to bring structure, accountability, and consistent execution.
Send me a MESSAGE or click “INVITE TO JOB”, and let’s discuss how I can help your business run more efficiently while giving you back the time and mental space to focus on growth.
Steps for completing your project
After purchasing the project, send requirements so Chisom can start the project.
Delivery time starts when Chisom receives requirements from you.
Chisom works on your project following the steps below.
Revisions may occur after the delivery date.
Discussion & Planning
Schedule a meeting at your convenience to discuss your project goals, customer support needs, and preferred communication channels. I’ll review your requirements and clarify any details to ensure we’re aligned before starting.
Collecting Resources
Receive all essential materials, including your product or service information, customer FAQs, SOPs, and access to the platforms used for support (e.g., Zendesk, HubSpot, Freshdesk, or Intercom).