You will get HubSpot NPS, CSAT & CES Survey Setup - Done For You in 2 Days
Project details
Stop guessing how your customers feel. I help businesses build automated feedback systems in HubSpot that turn silence into actionable data.
Most survey tools collect data nobody acts on. I build feedback systems where every response, good or bad automatically triggers the right follow-up in your CRM. You stop losing customers to problems you never knew existed.
What this project includes:
Technical Setup: Full configuration of CSAT, NPS, or CES surveys tailored to your brand.
Smart Automation: Workflow triggers (e.g., sending a survey after a ticket is closed) to ensure high response rates.
CRM Integration: Automatic property mapping so sentiment scores appear directly on your contact records.
Actionable Reporting: A custom dashboard to track trends and identify "at-risk" customers before they churn.
As a specialist in Customer Experience (CX) and IT operations, I focus on System-led scaling. I don't just click buttons; I build a permanent asset for your business that drives retention and loyalty.
Most survey tools collect data nobody acts on. I build feedback systems where every response, good or bad automatically triggers the right follow-up in your CRM. You stop losing customers to problems you never knew existed.
What this project includes:
Technical Setup: Full configuration of CSAT, NPS, or CES surveys tailored to your brand.
Smart Automation: Workflow triggers (e.g., sending a survey after a ticket is closed) to ensure high response rates.
CRM Integration: Automatic property mapping so sentiment scores appear directly on your contact records.
Actionable Reporting: A custom dashboard to track trends and identify "at-risk" customers before they churn.
As a specialist in Customer Experience (CX) and IT operations, I focus on System-led scaling. I don't just click buttons; I build a permanent asset for your business that drives retention and loyalty.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 5 days |
Number of Revisions | 2 | 3 | 5 |
Number of Hours of Work | 3 | 6 | 12 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | |||
Project Management Support | - | - | |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$25 - $75
Additional Revision
+$12
Additional Hour of Work
+$30Frequently asked questions
About Daniel
HubSpot CRM Specialist | Customer Support & Helpdesk Setup
Abuja, Nigeria - 12:08 pm local time
I help small businesses and startups fix that by handling their customer support operations AND building the HubSpot systems that make support run smoothly in the background.
Here is what I bring to the table:
→ HubSpot CRM setup: pipelines, contact management, deal stages, and automation
→ NPS, CSAT & CES survey creation and analysis inside HubSpot
→ Email and chat support with fast responses, professional tone, CRM-logged
→ Helpdesk setup: ticket routing, escalation flows, knowledge base organisation
→ Admin support: scheduling, inbox management, data entry, process documentation
→ Inboun/Outbound call handling of over 150+ calls per shift.
I do not just answer tickets. I build the support infrastructure so your team handles volume without chaos.
What makes me different:
→ I combine technical HubSpot setup with hands-on customer support execution
→ I document everything so you are never dependent on one person
→ I respond within 4 hours and update you proactively, no chasing needed
If your support operation feels disorganised, your HubSpot is underused, or you just need a reliable person to own the customer experience, or you just need a reliable customer support representative with great communication skills, let us talk.
Send me a message with your biggest support headache right now!
Steps for completing your project
After purchasing the project, send requirements so Daniel can start the project.
Delivery time starts when Daniel receives requirements from you.
Daniel works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Review
Reviewing your specific goals for the CSAT/NPS surveys and confirming portal access.
Technical Build & Automation
Building the survey, setting up the automated email triggers, and mapping properties to the CRM.