You will get expert multi-channel customer service with a short learning period
Top Rated
Top Rated
Project details
Professional Virtual Assistant, Email support, Customer service for Shopify eCommerce or Tech business via Zendesk, G-suite, Re:amaze, Helpscout, Intercomm etc.
I will provide great customer satisfaction scores with great quality while mantaining high productivity.
I am comfortable with any shift and I can also work during weekends. Apart from customer service, I can also work on product documentation, Canva Designs, FAQs, New Hire Guides, product demos with the help of applications like Demo Builder,
and social media management.
I will provide great customer satisfaction scores with great quality while mantaining high productivity.
I am comfortable with any shift and I can also work during weekends. Apart from customer service, I can also work on product documentation, Canva Designs, FAQs, New Hire Guides, product demos with the help of applications like Demo Builder,
and social media management.
Purpose
BusinessIndustry
Business Services & Consulting, Data Analytics, Ecommerce, Fashion & Apparel, Hardware & Electronics, Manufacturing & Storage, Marketing & Advertising, Software, Sports & Fitness, Telecommunications, Video ServicesLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$250
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 2 days | 7 days | 7 days |
Number of Hours of Work | 5 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Rahul
Dedicated Expert Customer Service | Shopify | Social Media
100%
Job Success
Nangal, India - 11:25 pm local time
🌟Why hire me- ⬇ 🌟
🌟 Ability to work on both email and chat and switch between them as required.
🌟 Technically savvy, as I have done technical support for Desktops, Printers, laptops, Smartphone apps as well as software/ Software as a service products
🌟 Issue fixer- the best customer service is when the issue gets resolved 💯
🌟 Building productive relationships and winning customer's loyalty
🌟 Extremely punctual, SLA keeper, and a weekend warrior
🌟 Can write professional documents like FAQs, Knowledge-base articles, and guides.
🌟 Can create product demonstration using Demo builder
🌟 Experienced in handling a team of agents
🌟 Exceed the productivity and quality standards
⭐ Familiar with Dropshipping tasks like customer service, product import, listing, product research, etc
👉 Skills 👈
✅Customer Support
✅Social Media Customer Service
✅Dropshipping Tasks
✅ECommerce customer service
✅Documentation and reports
💡 Platforms I work with 💡
✔️CRM: Groove, Gorgias, ZenDesk, Helpscout, Freshdesk, Reamaze, Intercomm
✔️ Social Media Management: Facebook, Facebook Marketing and Ads, Twitter, Instagram, Amazon Q&A, BBB, Playstore Reviews
✔️ Dropshipping: Shopify, Aliexpress, Oberlo, Vitals App.
✔️ Team Productivity: Slack, Google Chat, Zoom, Skype, Notion
✔️ Demo and product walkthrough: Demo Builder, Loom
✔️ Wireframe: Balsamiq and Wireframe.cc
✔️ Other: Amazon Seller Central, Infusionsoft (Keap), Sendlane, limelightCRm(sticky.io)
Steps for completing your project
After purchasing the project, send requirements so Rahul can start the project.
Delivery time starts when Rahul receives requirements from you.
Rahul works on your project following the steps below.
Revisions may occur after the delivery date.
Gather Requirements
Please provide me all the details about your project. It will help both of us to make the project successful. I might want to know your desired location, Industry Category, company list, target job title, etc. to find your desired leads.
Deliver Exceptional results
It's working time. After I got everything that I needed to start the work; I will start working.