You will get Expert HIPAA Compliant Medical Virtual Assistant
Project details
You will get a dedicated Medical Virtual Assistant who will professionally manage your clinic’s scheduling, appointment reminders, and patient intake process.
I specialize in working with clinics, doctors, and healthcare teams to ensure smooth operations, timely communication, and a better patient experience.
✅ What I Will Do for You:
Schedule and reschedule patient appointments
Send reminders (calls, SMS, email) to reduce no-shows
Manage patient intake forms and update EMR/EHR systems
Coordinate between providers and patients for seamless care
Share updates and reports to keep your team informed
✅ Why Choose Me:
HIPAA-compliant handling of patient information
Experience with EMR/EHR systems like CharmHealth EMR, Athenahealth, DrChrono, Kareo (or your preferred EMR)
Reliable, detail-oriented, and patient-focused support
Quick turnaround and clear communication
Google Workspace / Microsoft 365
HIPAA-compliant communication platforms
Let me help you save time and keep your schedule running smoothly so you can focus on delivering excellent care.
I specialize in working with clinics, doctors, and healthcare teams to ensure smooth operations, timely communication, and a better patient experience.
✅ What I Will Do for You:
Schedule and reschedule patient appointments
Send reminders (calls, SMS, email) to reduce no-shows
Manage patient intake forms and update EMR/EHR systems
Coordinate between providers and patients for seamless care
Share updates and reports to keep your team informed
✅ Why Choose Me:
HIPAA-compliant handling of patient information
Experience with EMR/EHR systems like CharmHealth EMR, Athenahealth, DrChrono, Kareo (or your preferred EMR)
Reliable, detail-oriented, and patient-focused support
Quick turnaround and clear communication
Google Workspace / Microsoft 365
HIPAA-compliant communication platforms
Let me help you save time and keep your schedule running smoothly so you can focus on delivering excellent care.
Purpose
BusinessIndustry
Medical & Pharmaceutical, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$95
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 5 | 10 | 20 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Rush Delivery (24 Hours)
+$20
Patient Portal Walkthrough Guide
+$50
After-Hours or Weekend Coverage
+$12
10 reviews
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About Peace
Medical Virtual Assistant |Telehealth Support | EHR/EMR Documentation
Lagos, Nigeria - 11:16 pm local time
I'm Peace, a Certified Medical Virtual Assistant and Certified Nursing Assistant (CNA) with 5+ years of hands-on healthcare experience. I provide HIPAA-compliant administrative support to medical practices, telehealth providers, and clinics so your team can focus entirely on delivering quality care.
I'm not a general VA who handles random tasks. I understand medical terminology, clinical workflows, and healthcare documentation. I bring that knowledge into every task I handle for your practice.
HERE'S WHAT I HANDLE FOR YOU
☑️ Patient Scheduling & Appointment Management
Bookings, rescheduling, cancellations, reminders, and telehealth link coordination to reduce no-shows and keep your calendar running smoothly.
☑️ EHR/EMR Documentation & Clinical Admin Support
Accurate chart updates, visit notes, care plan management, and audit-ready records in platforms including Epic, Kareo/Tebra, SimplePractice, and AdvancedMD.
☑️ Insurance Verification & Prior Authorizations
Eligibility checks, benefits verification, prior auth processing, CPT and ICD-10 entry, and claims follow-up for clean-claim submissions.
☑️ Medical Billing & Revenue Cycle Support
Billing workflow management, claims tracking, error reduction, and delayed payment recovery.
☑️ Patient Intake, Onboarding & Follow-Up
Smooth intake management, demographic updates, referral coordination, and follow-up communication for seamless care transitions.
☑️ HIPAA-Compliant Communication & PHI Handling
Strict confidentiality protocols across all patient interactions, documentation, and data management.
☑️ Telehealth & Virtual Front Desk Operations
Patient portal support, inbox management, phone handling, and virtual front-desk coverage for telehealth and remote practices.
WHY HEALTHCARE TEAMS WORK WITH ME
✅CNA background means I understand clinical operations, not just admin tasks.
✅ HIPAA-certified with strict compliance built into every task.
✅ Experienced with Epic, Kareo, SimplePractice, AdvancedMD and similar platforms.
✅ Detail-oriented, proactive, and I catch issues before they escalate.
✅ Responsive, professional, and easy to integrate into your existing workflow.
✅ Available for full-time, part-time, or project-based engagements.
RESULTS MY CLIENTS HAVE SEEN
✅ 30% reduction in administrative hours through workflow restructuring
✅ Significant recovery of delayed insurance claims
✅ 100% appointment follow-through with zero missed patient communications
Certified in Electronic Health Records & Patient Safety (Digital Health College), Medical Virtual Assistance (MedVA Launchpad), HIPPA Compliance (American Medical Association), and verified IELTS English proficiency, so communication and accuracy are never a concern.
If you need a Medical VA who understands both the clinical and administrative side of healthcare, let's talk.
Send me a message or click "Invite to Job." I respond promptly.
Steps for completing your project
After purchasing the project, send requirements so Peace can start the project.
Delivery time starts when Peace receives requirements from you.
Peace works on your project following the steps below.
Revisions may occur after the delivery date.
Client Purchase & Requirements
Client purchases the project and provides details (EHR access, preferred scheduling hours, appointment types, and patient volume).
Scheduling Setup
I review the system, confirm availability, and prepare the schedule template to ensure accuracy and HIPAA compliance.