You will get Expert Virtual Assistance, Customer Support,a and Admin Services
Top Rated
Top Rated
Project details
I know how overwhelming it can get when emails pile up, clients wait too long for replies,or admin tasks distract you from growing your business. That's where I come in. I bring 7+ years of experience helping business owners like you stay on top of customer support and daily operations - with warmth, efficiency, and calm, organized approach you can rely on. Let's make things smoother for you and better for your customers.
Purpose
BusinessIndustry
Beauty & Cosmetics, Construction, Ecommerce, Education, Engineering, Fashion & Apparel, Food & Beverage, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Medical & Pharmaceutical, Photography, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 2 |
Number of Hours of Work | 10 | 16 | 25 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
13 reviews
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veronique is super kind and really wants to go above and beyond it just wasn't a fit for the project at hand.
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Great work!
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About chinero veronique
Executive Support | Customer Operations | AI & Systems
100%
Job Success
Libreville, Gabon - 12:05 pm local time
With 7+ years of experience supporting remote teams and customer-facing operations, I specialize in keeping day-to-day work running smoothly so leaders can focus on growth and high-value priorities. I combine strong communication, operational thinking, and modern tools to bring structure, consistency, and reliable execution to fast-moving businesses.
𝗛𝗼𝘄 𝗜 𝗖𝗮𝗻 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗬𝗼𝘂:
✓ Executive Support & Administrative Operations
• Inbox and email management
• Calendar management and scheduling
• Meeting coordination and follow-ups
• Travel coordination and administrative support
• Task tracking and operational organization
✓ Customer Support & Customer Operations
• Email, chat, and ticket support
• Zendesk, HubSpot, Intercom, and Shopify support workflows
• Escalation handling and issue resolution
• Order management, refunds, replacements, and customer communication
• Customer onboarding and support documentation
✓ Operations & Workflow Coordination
• SOP development and process documentation
• Knowledge base management
• CRM updates and contact management
• Cross-functional coordination and stakeholder communication
• Workflow optimization and operational support
✓ AI & Systems
• Zapier workflow automation
• Google Workspace organization and setup
• Notion workspace organization
• AI-assisted workflows using ChatGPT, Claude, and Google Gemini
• Process improvement and automation support
𝗧𝗼𝗼𝗹𝘀
Google Workspace | Zendesk | HubSpot | Intercom | Shopify | Slack | Notion | Zapier | ChatGPT | Claude | Google Gemini | Excel
Clients value me for being proactive, organized, detail-oriented, and dependable. I communicate clearly, follow through consistently, and take ownership of tasks without requiring constant supervision.
Whether you need help managing customer operations, organizing executive workflows, improving systems, or supporting daily business operations, I bring a structured and reliable approach that helps teams work more efficiently and deliver better experiences.
Steps for completing your project
After purchasing the project, send requirements so chinero veronique can start the project.
Delivery time starts when chinero veronique receives requirements from you.
chinero veronique works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & setup
we will start with a quick discussion so I can understand your support needs, tools, and workflows. I 'll also request access to platforms and any existing SOPs or templates.
Task Prioritization
I'll review your current support or admin structure, then help you identify key priorities- whether it's inbox cleanup, live chat coverage, or streamlining calendar tasks.