You will get Fantastic Customer Service, Live Chat Support For Any Business
Project details
Upwork's Top Rated Badge holder with 5 years in Customer Live Chat Support. I am well-versed in Zendesk Support and proficient in CRM software such as HubSpot and Salesforce. and served various sectors.
Please find the below service which I can assist you with:
🟢 Handle eCommerce inquiries via Live Chat Support or email.
🟢 Provide adept live chat support.
🟢 Manage email operations.
🟢 Address product queries via email, live chat, Facebook and Instagram
🟢 Respond to order inquiries.
🟢 Efficiently process refunds and cancellations.
🟢Offer content recommendations.
🟢 Resolve conflicts with finesse.
🟢 Manage messages and comments on social media, ensuring a positive online presence.
Please find the below service which I can assist you with:
🟢 Handle eCommerce inquiries via Live Chat Support or email.
🟢 Provide adept live chat support.
🟢 Manage email operations.
🟢 Address product queries via email, live chat, Facebook and Instagram
🟢 Respond to order inquiries.
🟢 Efficiently process refunds and cancellations.
🟢Offer content recommendations.
🟢 Resolve conflicts with finesse.
🟢 Manage messages and comments on social media, ensuring a positive online presence.
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$90
|
Advanced
$900
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 28 days |
Number of Hours of Work | 6 | 40 | 200 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5Frequently asked questions
3 reviews
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About Hassan
Customer Support Specialist and Sales Assistant - Chat Email CRM
50%
Job Success
Lahore, Pakistan - 8:52 pm local time
What I Do:
Customer Support: Live chat, email support, help desk, Zendesk, Intercom, Freshdesk, Gorgias
Sales Assistance: CRM management, lead follow-up, appointment setting, pipeline updates
Virtual Assistance: Admin tasks, data entry, inbox management, calendar coordination
Why Clients Hire Me:
✔️ Quick response times that keep customers happy and loyal
✔️ Strong sales support that prevents missed leads and boosts conversions
✔️ Reliable, detail-oriented, and proactive — I make your operations smoother
✔️ Experienced across SaaS, e-commerce, and service businesses
Results I’ve Delivered:
📌 Reduced customer response time from 12 hours to 2 hours for an e-commerce brand
📌 Improved lead follow-up process and increased booked demos by 30% for a SaaS startup
📌 Managed chat and email support for a Shopify store, raising customer satisfaction score to 95%
Call to Action:
If you need a dependable Customer Support Specialist and Sales Assistant who can manage chat, email, and CRM tasks while keeping customers happy and leads warm — let’s connect. Send me a message and I’ll be happy to discuss how I can support your business.
Steps for completing your project
After purchasing the project, send requirements so Hassan can start the project.
Delivery time starts when Hassan receives requirements from you.
Hassan works on your project following the steps below.
Revisions may occur after the delivery date.
What type of customer support will you require?
What type of customer support will you require? Provide all the necessary information or knowledge base regarding your service or product. You may also include guides (documents or videos) if necessary.