You will get Fast Response Email Customer Support
Top Rated
Top Rated
Project details
With over 15 years of customer service experience, I will provide fast, reliable and efficient service to each of your customers.
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$400
|
Standard
$480
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 40 | 40 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
45 reviews
(42)
(0)
(3)
(0)
(0)
TD
Toshane D.
Jun 23, 2021
Nockesiha was great! She completed the task in record time. I’ll definitely be hiring again!
SA
South A.
Aug 4, 2025
Virtual Excutive Assistant
CP
Cristian P.
Sep 5, 2024
Customer Service with E-commerce and Shopify Experience
JF
Jules F.
Aug 2, 2024
Customer Support for Activewear Brand
She is a delightful agent to work with.
ZM
Zack M.
Jun 3, 2024
Customer Success Representative
KS
Kevin S.
Nov 28, 2022
Customer Service Representative
About Nockesiha
15+ Years Customer Service Pro I Manager
100%
Job Success
Falmouth, Jamaica - 9:17 pm local time
🏆 15+ Years Customer Service Pro
🥇 The Customer Service solution you need
I can hit the ground running right away. 🔥
Exceptional customer service is the heart of effective marketing, building lasting connections and brand loyalty. Here's how I can help. 👇👇👇
✨📩 𝙋𝙍𝙀𝙈𝙄𝙐𝙈 𝙀𝙈𝘼𝙄𝙇 & 𝙇𝙄𝙑𝙀 𝘾𝙃𝘼𝙏 𝙎𝙐𝙋𝙋𝙊𝙍𝙏
✦ Enhance customer satisfaction through high-level, well-crafted and timely email and live chat responses. I'll make your customers feel welcome and at ease, encouraging them to ask questions, seek assistance, and engage with your brand without hesitation.
✨👨👨👦👦 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 𝙏𝙀𝘼𝙈 𝙇𝙀𝘼𝘿𝙀𝙍
✦ Build and lead your customer service team from the ground up. I'll support you in the entire process, including recruitment, creation of SOPs, onboarding, scheduling, quality assurance, and coaching, empowering our agents to be resilient, self-reliant, and proactive in meeting both customer needs and KPIs. Over time, I'll continue finding ways to streamline your operational processes.
📌 Services Include:
✧ Live Chat
✧ Data entry
✧ Web research
✧ Virtual Assistant & Administrative Duties
✧ Managing social media accounts
✧ Miscellaneous Tasks
🛠️ 𝙋𝙡𝙖𝙩𝙛𝙤𝙧𝙢𝙨 & 𝙏𝙤𝙤𝙡𝙨 𝙄'𝙢 𝙖 𝙋𝙍𝙊 𝙞𝙣:
✦ Zendesk
✦ Freshdesk
✦ Helpscout
✦ Gorgias
✦ Intercom
✦ Kajabi
✦ ReAmaze
✦ Font
✦ ShipStation
✦ Shopify
✦ ShipBob
✦ FlowSpace
✦ Sticky.io
✦ Chatra
✦ MailChimp
✦ Stripe
✦ Braintree
✦ Slack
✦ Skype
✦ Zoom
✦ Basecamp
✦ Notion
✦ Telegram
✦ Eventbrite
✦ Woocommerce
✦ Canva
✦ Microsoft Suite
✦ Gmail
✦ Google Docs, Sheets & Forms
✦ Smartsheets
𝙄'𝙢 𝙩𝙝𝙚 🥇 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙥𝙧𝙤 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙 *𝙬𝙞𝙣𝙠*
𝙅𝙪𝙨𝙩 𝙨𝙚𝙣𝙙 𝙢𝙚 𝙖 𝙦𝙪𝙞𝙘𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙖𝙣𝙙 𝙬𝙚 𝙘𝙖𝙣 𝙝𝙤𝙥 𝙤𝙣 𝙖 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 𝙖𝙣𝙙 𝙙𝙞𝙨𝙘𝙪𝙨𝙨 𝙝𝙤𝙬 𝙬𝙚 𝙘𝙖𝙣 𝙩𝙖𝙠𝙚 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤 𝙩𝙝𝙚 𝙣𝙚𝙭𝙩 𝙡𝙚𝙫𝙚𝙡. 😊
💬 Get in touch with me today and collaborate 😊
Steps for completing your project
After purchasing the project, send requirements so Nockesiha can start the project.
Delivery time starts when Nockesiha receives requirements from you.
Nockesiha works on your project following the steps below.
Revisions may occur after the delivery date.
Deliver Great Service
- Efficient service - Quick responses