You will get French & English Customer Service Agent | Chat, Email and Phone
Project details
I provide professional, bilingual (French & English) customer service via email, chat, and phone. With a calm, solution-oriented approach, I help businesses deliver fast, friendly, and effective support that builds customer trust and loyalty.
Whether you need help managing support tickets, answering live chats, or following up on customer inquiries, I ensure high-quality service tailored to your brand's voice.
Let’s work together to improve customer satisfaction and keep your clients coming back!
Whether you need help managing support tickets, answering live chats, or following up on customer inquiries, I ensure high-quality service tailored to your brand's voice.
Let’s work together to improve customer satisfaction and keep your clients coming back!
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Energy, Environmental, Events Planning, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
FrenchWhat's included
| Service Tiers |
Starter
$85
|
Standard
$250
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 22 days |
Number of Hours of Work | 2 | 40 | 176 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15About Prince
Customer Service | Marketing and Sales | Online Chat Support |
Cape Town, South Africa - 8:36 am local time
Overview:
Hello! I'm a dedicated and results-driven professional with over 8 years of experience in customer service, sales, marketing, and digital marketing. Fluent in French and English, I specialize in delivering top-tier support, driving engagement, and helping businesses grow through strategic communication and marketing.
What I offer:
âś… Bilingual Customer Support (Email, Chat & Phone)
âś… Sales Assistance & Lead Generation
âś… Marketing & Market Analysis/Research
âś… Email Marketing Campaigns (Mailchimp, Odoo, Hubspot, etc.)
âś… Social Media Management (Content, Scheduling, Engagement)
âś… CRM Tools (Zendesk, HubSpot, Freshdesk, etc.)
Whether you're a startup or a growing business, I bring professionalism, attention to detail, and a customer-first mindset. Let’s work together to elevate your customer experience and marketing performance.
Let’s connect and make your business thrive!
Steps for completing your project
After purchasing the project, send requirements so Prince can start the project.
Delivery time starts when Prince receives requirements from you.
Prince works on your project following the steps below.
Revisions may occur after the delivery date.
STEP 1
Provide a brief about your business and target customers
STEP 2
Share access to your support platforms.