You will get Friendly & professional chat and email customer support
Project details
You will get friendly and professional chat and email customer support for your business. With excellent written English and strong communication skills, I make sure every customer feels valued and supported. I handle inquiries efficiently, maintain a positive tone, and follow your company’s guidelines carefully.
My goal is to save your time and make your clients happy through clear, polite, and effective communication. The work I deliver is accurate, timely, and always handled with care.
My goal is to save your time and make your clients happy through clear, polite, and effective communication. The work I deliver is accurate, timely, and always handled with care.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Marketing & Advertising, Retail & Wholesale, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 6 | 12 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Social Media Replies
(+ 1 Day)
+$15Frequently asked questions
About Fayrouz
Part-Time Customer Chat Support | Friendly, Reliable & Professional
Hurghada, Egypt - 5:20 am local time
I help businesses provide fast, friendly, and professional customer support through email and live chat.
I have experience in customer-facing roles, sales, and administrative work, which helped me build strong communication, problem-solving, and customer satisfaction skills.
What I can help you with:
• Responding to customer inquiries via email & chat
• Handling order questions, updates, and basic issue resolution
• Following guidelines, templates, and SOPs accurately
• Providing clear, polite, and professional replies
• Supporting customers in both Arabic and English
I’m organized, patient, detail-oriented, and quick to learn new tools.
🔹 Availability: Part-time (1–4 hours per day)
🔹 Goal: Long-term collaboration & consistent support
I’m ready to start immediately and help improve your customer experience.
Steps for completing your project
After purchasing the project, send requirements so Fayrouz can start the project.
Delivery time starts when Fayrouz receives requirements from you.
Fayrouz works on your project following the steps below.
Revisions may occur after the delivery date.
Review & Revisions
Client reviews the work and requests any changes if needed
Final Delivery
I deliver the final work and mark the project as complete