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You will get Full-Service Healthcare Insurance Specialist, Real Cold Caller & Editor
Project details
I provide end-to-end healthcare insurance support, including eligibility and benefits verification, prior authorizations, claims submission, denial management, enrollment, and RX coordination. With a strong focus on accuracy, compliance, and efficiency, I streamline your billing and claims processes to reduce rejections, improve cash flow, and ensure timely reimbursements.
From kickoff to final handoff, I use a clear step-by-step workflow—starting with secure system access and data review, setting up organized tracking tools, executing services with precision, and delivering regular progress reports. My process ensures transparency, HIPAA compliance, and measurable results you can trust.
Whether you need one-time support or ongoing assistance, I adapt to your systems, payer requirements, and communication preferences. By the end of the project, you’ll receive complete documentation, updated SOPs, and recommendations so your team can maintain smooth operations.
From kickoff to final handoff, I use a clear step-by-step workflow—starting with secure system access and data review, setting up organized tracking tools, executing services with precision, and delivering regular progress reports. My process ensures transparency, HIPAA compliance, and measurable results you can trust.
Whether you need one-time support or ongoing assistance, I adapt to your systems, payer requirements, and communication preferences. By the end of the project, you’ll receive complete documentation, updated SOPs, and recommendations so your team can maintain smooth operations.
Industry
Medical & Pharmaceutical, Real Estate, Video ServicesLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 4 days | 7 days |
Number of Outbound Calls | 18 | 50 | 100 |
Number of Email Sends | 18 | 50 | 100 |
Scriptwriting | |||
Summary Report | |||
Lead List |
Optional add-ons
You can add these on the next page.
Additional Outbound Call
(+ 1 Day)
+$2
Additional Email Send
(+ 1 Day)
+$2
3 reviews
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J
Ziad J.
Dec 11, 2025
Dental Call Center Scheduler - Long term, consistent, and growth opportunities!
J
Ziad J.
Nov 25, 2025
Dental Call Center Scheduler - Long term, consistent, and growth opportunities!
AT
Aiana Danet T.
Aug 1, 2025
Sales Associate – TeleMarketing l Cold Caller
Our experience working with Anthony did not meet expectations. While he showed initiative, there were instances of overly aggressive communication with some property owners, which did not align with our company's standards. We hope he takes this feedback constructively and wish him the best in his future opportunities.
About Anthony
Customer Service & Tech Support | Customer Service, Server, Health
67%
Job Success
Quezon City, Philippines - 10:58 am local time
My background covers a wide mix of skills. I've spent years in BPO and call center work handling customer service, sales, and cold calling across healthcare, ecommerce, and real estate accounts, including Amazon. I've also worked as a VA supporting Shopify and Amazon stores, managing orders, refunds, returns, and customer inquiries across email and live chat.
On the healthcare side, I have experience with insurance verification, claims processing, and billing, including working directly with providers like Humana and Healthfirst New York.
I also run my own cold email and lead generation operations, where I manage large lead databases, build outreach campaigns, and handle appointment setting and diary management for clients across different industries like real estate, finance, law, and construction. I understand what it takes to keep a pipeline moving, from first contact to booked call, and I know how to keep a calendar organized without letting anything slip through the cracks.
Beyond the technical skills, I bring strong written and spoken English, a professional phone manner, and the ability to work independently without needing constant oversight. I'm reliable, detail-oriented, and genuinely interested in long-term working relationships where I can grow alongside a business.
Whether you need help with customer support, VA work, cold outreach, appointment setting, or admin support, I'm ready to jump in and get things moving from day one
Steps for completing your project
After purchasing the project, send requirements so Anthony can start the project.
Delivery time starts when Anthony receives requirements from you.
Anthony works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff & Access (Day 0–1)
Gather project scope, system logins, and payer info. Confirm goals, sign NDA, and set reporting schedule. Ensure secure access and clear communication before work begins.
Data & Workflow Review (Day 1–2)
Analyze claims, denials, and payer rules. Map workflows, spot bottlenecks, and recommend fixes to boost accuracy, speed payments, and reduce rejections.