You will get Full Service Virtual Administrative Solution for Airbnb Management
Top Rated
Top Rated
Project details
We a team of 10 friends, provide property management companies with a full-service remote stuffing solution. We handle guest communications, screening, dealing with insurance companies, and providing technical support, among other things. Our services are mainly toward property managers, but owners who want to do more on their own can also benefit from them. We collaborate with our clients to create a strategy that will help them increase revenue while decreasing costs. Remote stuffing is our main service. We handle the back-end work for property management companies and owners.
Looking forward to working with you!
Looking forward to working with you!
Project Type
Data Entry, Project Management, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$250
|
Standard
$400
|
Advanced
$2,500
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Revisions | Unlimited | Unlimited | Unlimited |
3 reviews
(3)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
IP
Ivo P.
Oct 15, 2024
I need someone to rewamp my AIRBNB listing
The freelancer did an amazing job revamping my Airbnb listing! They were professional, efficient, and understood exactly what was needed. The updates made a noticeable difference in the appeal of the listing, and their attention to detail was impressive. I’m extremely satisfied with the outcome and would highly recommend them for similar projects.
JC
Jackson C.
Apr 19, 2023
Virtual Assistant for Vacation Rental Management Company
Rafi and his team did a fantastic job! They are very prompt, responsive, and professional. I am glad to have them as part of our team!
JD
Joseph D.
Apr 1, 2023
Booking.com listing manager
Rafi was very knowledgeable and effective in helping me develop our online presence.
About Khandaker
STR Agency | 6 Departments, 24/7 Coverage | Hospitable, Airbnb, BDC
100%
Job Success
Brahmanbaria, Bangladesh - 2:48 pm local time
CASTLE HOST - UNMATCHED VACATION RENTAL MANAGEMENT SOLUTIONS
ONE MONTH MONEY BACK GUARANTEE - FREE DIRECT BOOKING SITE
Dear Visionary Leader!
Imagine unlocking effortless success in your vacation rental business—where every guest experience is a five‐star performance and every operation runs like a well‐oiled machine. I’m Rafi from Castle Host (castlehost dot com), and we are here to transform your property management journey.
ABOUT US
At Castle Host, our team of engineers, customer service experts, and Airbnb specialists is committed to maximizing your revenue while streamlining operations. We combine cutting‐edge technology with industry best practices to elevate your properties to new heights.
OUR SERVICES
24/7 GUEST COMMUNICATION
📱 Phone/email/chat customer service
💬 Respond to visitor inquiries and provide friendly assistance
📅 Calendar and reservations administration
📝 Send pre-check-in/check-out information (house rules, instructions, local area tips)
💌 Dispatch welcome messages to guests
🗓️ Assist with trip planning and serve as the first point of contact for guest issues
💼 Manage all customer inquiries
Software: Hospitable (included in the price) plus a 24/7 emergency contact number
REVENUE MANAGEMENT AND LISTING OPTIMIZATION
📊 Manage rates across Airbnb, VRBO, and Booking.com
🤝 Provide expert pricing advice and secure your approval before adjustments
🔍 Conduct weekly/monthly pricing reviews
🗣️ Hold monthly meetings with pricing specialists
Software: Pricelabs (included in the price)
CLEANING AND MAINTENANCE COORDINATION
🧹 Hire and manage cleaning staff so you can focus on your business
🛠️ Coordinate local handyman and repair services
📆 Oversee scheduling and logistics
Software: TIDY (included in the price) or Turno
INSURANCE AND CLAIM MANAGEMENT
🔒 Handle AirCover and Booking.com damage protection
🛡️ Set up third-party insurance (e.g., Superhog)
✅ Maintain a near 100% success rate in damage claims recovery
SHORT-TERM RENTAL BOOKKEEPING
⏱️ Accelerated bookkeeping to close your books faster than ever
💰 Trust accounting for seamless payment collection and disbursement
📑 Centralized expense management with effortless asset reporting
Software: getclearing.com (included in the price)
DEDICATED ACCOUNT MANAGER
👤 Oversee day-to-day operations, including maintenance scheduling, vendor coordination, and compliance
🤝 Ensure smooth property management without you lifting a finger
WHY CHOOSE CASTLE HOST?
Investors choose Castle Host because we offer an integrated, end-to-end solution—not just piecemeal freelance services. Our in-house team delivers 24/7 support, cutting-edge technology, dedicated account management, and seamless financial oversight. We drive higher revenue while providing superior guest experiences and operational efficiency that sets you apart from the competition.
Our promise is simple: we take care of every detail, so you can focus on growing your portfolio. With Castle Host, your properties are in expert hands.
I would be thrilled to show you how Castle Host can revolutionize your property management. Book a free consultancy call today and step into a world where your success is our top priority.
Let’s embark on this growth journey together.
Best regards,
Khandaker Rafi Uddin
Founder & Team Lead, Castle
Steps for completing your project
After purchasing the project, send requirements so Khandaker can start the project.
Delivery time starts when Khandaker receives requirements from you.
Khandaker works on your project following the steps below.
Revisions may occur after the delivery date.
Share log in credentials
Please share your account credentials
Schedule a zoom meeting to discuss more