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You will get Fulltime Business Customer Support | Phone Chat & Email Inbound & Outbound
Project details
Are you looking for someone to manage complete customer support of your business efficiently?
I can be of your help.
Why I am different than others?
I offer free consultations which might be helpful for you and I also have the option to expand into team as per the workload.
What is included?
You will get full-time customer support on phone, chat and email. I will be the point of contact for your business.
• Coordination with vendors
• Periodically contacting customers for retention and feedback
• Contacting any concerned department, institution, business or organization for business correspondence
• Learning understanding & providing technical support to customer
• Training customers on the product ( if software or online portal )
• Managing customer database and recording customer interaction notes for training purposes
• As per customer feedback I will alter or maintain customer service workflow system
• Making SOPs for customer service of your business
Also, I will train myself on a task that you want me to do and that is new for me. This will help us build a long-term relationship. I reply to every message so feel free to reach out and I will respond.
I can be of your help.
Why I am different than others?
I offer free consultations which might be helpful for you and I also have the option to expand into team as per the workload.
What is included?
You will get full-time customer support on phone, chat and email. I will be the point of contact for your business.
• Coordination with vendors
• Periodically contacting customers for retention and feedback
• Contacting any concerned department, institution, business or organization for business correspondence
• Learning understanding & providing technical support to customer
• Training customers on the product ( if software or online portal )
• Managing customer database and recording customer interaction notes for training purposes
• As per customer feedback I will alter or maintain customer service workflow system
• Making SOPs for customer service of your business
Also, I will train myself on a task that you want me to do and that is new for me. This will help us build a long-term relationship. I reply to every message so feel free to reach out and I will respond.
Purpose
BusinessIndustry
Architecture & Interior Design, Business Services & Consulting, Construction, Ecommerce, Education, Engineering, Financial Services, Food & Beverage, Logistics & Supply Chain Management, Marketing & Advertising, Medical & Pharmaceutical, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included $320
These options are included with the project scope.
$320
- Delivery Time 30 days
- Number of Hours of Work 160
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$1Frequently asked questions
About Ahsan
Online Business Manager | Sales, Support, Management & Operations
Karachi, Pakistan - 5:11 pm local time
I am an online business manager for small and mid-sized businesses with 5+ years of experience managing their different operations on behalf of owners.
What motivates me for my work?
Being vital, reliable and honest business manager whom a business owner can trust.
How I build relationship with client?
At the end of the day, I am responsible for presenting a daily summary to the owners; it helps me gain their trust and maintain good long-term relations with them. I am open to discussions and work on a trial basis.
What I can do for you?
1. Identifying and researching potential business opportunities
2. Cold calling, emailing and appointment setting for sales.
3. Building and maintaining relationships with clients and partners
4. Negotiating contracts and closing deals
5. Developing and implementing strategies to increase revenue
6. Collaborating with cross-functional teams to drive business growth
7. Managing customer support including email, chat and call support both inbound and outbound.
8. Analyzing market trends and competitors
9. Creating and delivering presentations and proposals
10. Managing social media marketing and advertisements.
11. Monitoring and reporting on business performance
12. Staying up-to-date with industry developments and regulations.
My other skills:
- Leadership
- Confidentiality
- Problem-solving
- Planning & organizing
- Integrity
- Decision making
- Budgeting
- Data analysis and strategic planning
I have worked for companies operating in different industries including the following:
- Logistics
- Finance
- FMCG
- Energy
- Education
- Legal
- BPO
- Retail electronics
- Food chain
I am open for introduction call.
Steps for completing your project
After purchasing the project, send requirements so Ahsan can start the project.
Delivery time starts when Ahsan receives requirements from you.
Ahsan works on your project following the steps below.
Revisions may occur after the delivery date.
step 1
Client sends requirements
step 2
We discuss requirements on call.