You will get Fully Audited and Redesigned Business Operations System
Rising Talent
Project details
Most consultants hand you a report and disappear. I audit your operations, redesign what's broken, and leave you with documentation your team can actually use — starting Monday.
With 10+ years of experience across healthcare systems, startups, and nonprofits, I've recovered $200K in unrealized revenue, cut process cycle times by up to 75%, and driven 25%+ efficiency gains — not by theorizing, but by getting into the work and fixing it.
I bring the strategic eye of an MBA and the execution discipline of a project manager who has managed 10+ concurrent workstreams with 20+ stakeholders. Whether your process is slow, undocumented, failing audits, or just costing you more than it should — I'll find the problem and deliver a solution that sticks.
With 10+ years of experience across healthcare systems, startups, and nonprofits, I've recovered $200K in unrealized revenue, cut process cycle times by up to 75%, and driven 25%+ efficiency gains — not by theorizing, but by getting into the work and fixing it.
I bring the strategic eye of an MBA and the execution discipline of a project manager who has managed 10+ concurrent workstreams with 20+ stakeholders. Whether your process is slow, undocumented, failing audits, or just costing you more than it should — I'll find the problem and deliver a solution that sticks.
Project Type
Data Entry, Project Management, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$150
|
Standard
$350
|
Advanced
$650
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 21 days |
Number of Revisions | 1 | 2 | 3 |
Frequently asked questions
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GD
Ghail D.
Jun 2, 2026
Work-from-Home Feedback Job – Short Tasks for U.S. Freelancers
About Jae
Project Management | Program Manager | Operation Director
Chicago, United States - 12:50 am local time
I'm Jae and in the time it takes you to read this, I've already thought about three ways to make your business run better.
I help businesses untangle operations, ship projects, and build brands that actually work — from the inside out.
With 8+ years as a freelance business consultant and technical project manager, I've worked across healthcare, finance, hospitality, and creative industries. I bring the same strategic clarity to a $200K revenue recovery audit as I do to launching a brand from the ground up.
What I've delivered:
— $200,000 in recoverable revenue identified through a billing and operations audit at a skilled nursing facility
— 100% staff adoption of new workflows at Rush University Medical Center through a full change management strategy
— 35% reduction in audit preparation time through process redesign
— Built and launched a full multi-channel brand (SJRH) including digital products, B2B sales strategy, and AI-powered content production.
I work well with founders who need both strategic thinking and execution, operations leaders who need things documented and done right, and growing businesses that need project management with real accountability.
My approach is direct, organized, and results focused. I don't just deliver documents — I deliver outcomes.
Ready to work? Let's go. Check Out Some Cool Things Below & My Gallery
Tools Used:
Sharepoint| Smartsheets| Gumroad| Microsoft Office Suite| MS Project| Microsoft CoPilot| ChatGPT| Claude Anthropic|| HeyGen| Canva| JIRA| ASANA| SLACK| NOTION|
Steps for completing your project
After purchasing the project, send requirements so Jae can start the project.
Delivery time starts when Jae receives requirements from you.
Jae works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & Intake Call
In order for me to get your results is to understand your needs, we can have a virtual coffee or in person if local.
Process Audit
Map the existing workflow end-to-end, identifying inefficiencies, bottlenecks, compliance gaps, and areas where time or money is being lost.