You will get German/English Customer Support for E-Commerce (Email&Chat)
Project details
I offer reliable, structured customer support with a clear focus on friendly communication and accuracy. As a native German speaker, I understand tone, nuances, and expectations of German-speaking customers. I work carefully with your guidelines, follow processes consistently, and handle inquiries in a calm and solution-oriented way. This project is ideal for businesses looking for dependable support and clear communication without overcomplicating things.
Industry
EcommerceLanguage
GermanWhat's included
| Service Tiers |
Starter
$49
|
Standard
$119
|
Advanced
$199
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 3 | 8 | 15 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Summary Report
+$15
Priority start (24h)
+$20
Priority start (12h)
+$40Frequently asked questions
About Ken
German Customer Support/Chat & Email Agent/Virtual Assistant
Bremervoerde, Germany - 6:20 am local time
I also have some experience in video editing, mainly short-form content for social media, and I am comfortable working with new tools and processes.
I am highly motivated, quick to learn, reliable, and interested in building long-term collaborations while providing friendly and professional support.
Steps for completing your project
After purchasing the project, send requirements so Ken can start the project.
Delivery time starts when Ken receives requirements from you.
Ken works on your project following the steps below.
Revisions may occur after the delivery date.
Order placed
You choose the package that fits for your needs.
Onboarding
You share access, guidelines, and basic information.