You will get get reliable, detail-oriented property management admin support
Project details
You will get reliable, detail-oriented property management admin support at a fixed rate of $10/hour. I specialize in AppFolio, Buildium, and Rentvine, handling leasing, tenant screening, maintenance coordination, HOA tasks, and invoice processing. With 8+ years of experience in BPO and U.S. property management, I help property managers, investors, and HOAs save time, stay organized, and improve tenant and homeowner satisfaction. My work is accurate, professional, and integrates seamlessly into your workflow.
Purpose
BusinessIndustry
Real EstateLanguage
EnglishWhat's included $10
These options are included with the project scope.
$10
- Delivery Time 5 days
- Number of Hours of Work 40
- Summary Report
- Email Support
- Live Chat Support
Frequently asked questions
About Hannah Faith
Property Management Operations & Client Support | Optimizing Workflows
Santa Rosa, Philippines - 11:43 pm local time
💼 What I Can Handle For You
📄 Leasing & Tenant Management
• Tenant application screening (TransUnion, Experian, Equifax)
• Credit & criminal background review
• Lease preparation & renewals
• Move-in / Move-out coordination
• Utility transfers
• Rent posting & invoice generation
🔧 Maintenance Coordination
• Basic troubleshooting before vendor dispatch
• Determine owner vs HOA vs tenant responsibility
• Assign and coordinate vetted vendors
• Vendor onboarding & W9 collection
• Invoice review & submission to accounting
• Work order tracking & follow-ups
🏘️ HOA Administration
• Architectural request processing
• Violation monitoring & compliance tracking
• ACH & autopay processing
• Homeowner portal support
• Board & homeowner communication
• Document management & record maintenance
📞 Customer Service & Operations Background
• 90% service-to-sales conversion rate (TeleTech)
• Top Agent Awardee (Q3 & Q4)
• Billing dispute resolution
• Fraud detection & account investigation (Visa accounts)
• Consistent 2-minute average handling time
• Professional email, chat & phone support
🛠️ Tools & Platforms
Property Management Software
✔ AppFolio
✔ Buildium
✔ Rentvine
✔ Propertyware
✔ Findigs
✔ Leadsimple
HOA & CRM Systems
✔ CINC
✔ WebAxis
✔ Hiver
Communication Systems
✔ Genesys
✔ Avaya
Productivity Tools
✔ Microsoft Excel
✔ Microsoft Word
✔ Google Workspace
🌟 Why Clients Trust Me
✔ Directly hired by a real estate client due to performance
✔ Experienced managing large portfolios (300+ doors exposure)
✔ Highly organized and compliance-focused
✔ Proactive and detail-oriented
✔ Reliable, responsive, and solution-driven
With more than a decade of experience in BPO and Property Management, I bring structure, accuracy, and strong communication to every portfolio I handle. I understand both the systems and the people behind the operations.
If you’re looking for someone who can plug into your systems quickly and handle your back-end operations with minimal supervision, I’m ready to support your team.
Steps for completing your project
After purchasing the project, send requirements so Hannah Faith can start the project.
Delivery time starts when Hannah Faith receives requirements from you.
Hannah Faith works on your project following the steps below.
Revisions may occur after the delivery date.
Perform
I perform requested tasks (leasing, maintenance, HOA admin, invoice processing) according to your instructions.