You will get A Showcase of My Healthcare Assistance & Virtual Support Skills

Ogunlolu D.Status: Offline
Ogunlolu D.

Let a pro handle the details

Buy Other Admin & Customer Support services from Ogunlolu, priced and ready to go.
Ogunlolu D.Status: Offline
Ogunlolu D.

Let a pro handle the details

Buy Other Admin & Customer Support services from Ogunlolu, priced and ready to go.

Project details

I am a compassionate and well detail-oriented Healthcare Assistant dedicated to exceptional patient care. I am Committed to upholding healthcare standards while safeguarding client data, maintaining confidentiality, and adhering to HIPAA/GDPR regulations. I am Skilled in assisting with daily living activities, monitoring vital signs, and ensuring patient comfort.
Project Type
Data Entry, Virtual Assistance, Customer Support, Other
What's included
Service Tiers Starter
$45
Standard
$75
Advanced
$100
Delivery Time 5 days 7 days 10 days
Number of Revisions
123
Optional add-ons You can add these on the next page.
Fast Delivery
+$15 - $30
Additional Revision
+$5
Ogunlolu D.Status: Offline

About Ogunlolu

Ogunlolu D.Status: Offline
Certified Healthcare Assistant | Patient Care & Administrative Support
Lagos, Nigeria - 6:58 pm local time
Hello, I am Jumoke!

I am a Certified Healthcare Assistant with hands on experience in both hospital and care home environments, dedicated to delivering patient centered support in daily activities, mobility assistance, wound care, and emotional wellbeing. My commitment to high-quality care ensures seamless healthcare operations and optimal patient outcomes.

In addition to direct patient care, I have developed foundational skills in medical billing and coding, including:
• Medical Coding Proficiency: Familiar with assigning ICD-10, CPT, PCS, DRG, and HCPCS codes, ensuring accurate documentation and efficient billing processes.
• Electronic Medical Records (EMR) Management: Proficient in utilizing systems like Insta for effective medical documentation and data retrieval.
• Healthcare Regulations Compliance: Knowledgeable in HIPAA guidelines, ensuring patient data privacy and secure handling of sensitive information.
• Telehealth Support: Experienced in virtual patient coordination and remote healthcare administration, facilitating effective telehealth services.
• Communication & Collaboration: Adept at liaising between patients, families, and healthcare teams to foster cohesive care delivery.


MY EXPERTISE

With a certification in Health & Social Care and Basic Life Support (BLS), CPR, and First Aid training, I have developed a strong foundation in patient care and emergency response. Additionally, my Bachelor’s Degree in English Language and Literature Studies from the University of Lagos has sharpened my communication and organizational skills, allowing me to effectively manage patient records and care plans. Over the years, I have worked on diverse healthcare projects, including direct patient assistance, medical documentation, and remote healthcare coordination.

WHAT I OFFER

✔ Professional Healthcare Support – Certified in Health & Social Care, delivering patient-centered care.✔ Personalized Patient Assistance – Aiding with mobility, personal hygiene, feeding, and medication reminders.✔ Clear & Effective Communication – Bridging the gap between patients, families, and healthcare professionals.✔ Empathy & Active Listening – Providing compassionate care tailored to individual needs.✔ Administrative & Medical Coordination – Managing appointments, medical records, Medical coding and billing and virtual healthcare support.

TOOLS & TECHNICAL KNOWLEDGE

✔ Healthcare Management: EMR Software, Personal Care Tools, Vital Signs Monitoring✔ Administrative & Scheduling: Google Workspace, Asana, Trello, Zoom, Slack✔ Medical Support Services: Care Coordination, Patient Documentation, Remote Assistance
✅ Healthcare Assistant
Patient Care
Electronic Medical Records (EMR)
Medical Billing & Coding
Medical Transcription
HIPAA Compliance

✅Data Entry and Expense Tracking
Enter data into various software systems, spreadsheets, and databases
Manage basic bookkeeping, invoicing, and expense tracking
Prepare financial reports and statements

✅Customer Support
Delivering top notch customer support
Prompt phone, email, and chat support
Effective issue resolution and complaint handling
Proactive customer support strategy development and implementation

✅Email and Communication Management
Manage and organise email inboxes to maximise efficiency
Respond to messages and ensure timely communication
Filter spam and unwanted emails
Craft and send Professional emails, Engaging newsletters and manage email marketing campaigns to drive business growth.

✅Project Management Services
Expert project delivery through
Planning and execution
Task management and tracking
Timeline creation and monitoring

✅Transcription Task
Transcribe audio/video files into written text.
Ensure 99% accuracy.
Format transcripts according to client preferences.
Review and proofread transcripts.
High-quality transcripts

✅Research and Data Analysis
Market and industry research
Data analysis and reporting
Findings presentation
Actionable recommendations

✅Voiceover.
⁠Technical proficiency in audio recording and editing software
Excellent communication and interpretation skills
Engaging voice and tone
Scripted voiceover recordings
⁠Edit and mix audio files
⁠Attention to detail
Time management and organisational skills

✅Meeting Agendas and Minutes
Create customised meeting agendas
Coordinate with attendees for input
Distribute agendas prior to meetings
Accurately record meeting discussions
Capture action items and decisions
Distribute minutes to attendees

Say goodbye to overwhelm! Hello, Virtual Assistant!

Steps for completing your project

After purchasing the project, send requirements so Ogunlolu can start the project.

Delivery time starts when Ogunlolu receives requirements from you.

Ogunlolu works on your project following the steps below.

Revisions may occur after the delivery date.

Initial Consultation

Understand client needs, preferences, and care requirements.

Secure Access & Compliance

Ensure HIPAA/GDPR compliance, access to necessary tools, and confidentiality agreements.

Review the work, release payment, and leave feedback to Ogunlolu.