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You will get Gorgias Audit & Action Plan
Top Rated
Top Rated
Project details
Get a clear breakdown of what is slowing your support team down and what to fix first.
This package is for eCommerce brands already using Gorgias that need an expert review before moving into implementation.
I will audit your current setup and identify gaps in:
• tags, ticket fields, macros, rules, and views
• ticket routing and workflow logic
• repetitive ticket drivers
• missed automation opportunities
• overall support structure and organization
You’ll receive a prioritized action plan with clear next steps, so you know what to fix first and where the biggest gains are.
What’s included:
• review of your current Gorgias setup
• audit of tags, ticket fields, macros, rules, views, and workflows
• review of major support issues and repetitive ticket drivers
• identification of inefficiencies and missed automation opportunities
• prioritized action plan
• written findings summary (Loom walkthrough if needed)
Not included:
• implementation inside Gorgias
• AI Agent setup
• Help Center writing
• migration from another platform
• team training
This is best for brands with messy setups, unclear workflows, and support ops that feel too manual.
This package is for eCommerce brands already using Gorgias that need an expert review before moving into implementation.
I will audit your current setup and identify gaps in:
• tags, ticket fields, macros, rules, and views
• ticket routing and workflow logic
• repetitive ticket drivers
• missed automation opportunities
• overall support structure and organization
You’ll receive a prioritized action plan with clear next steps, so you know what to fix first and where the biggest gains are.
What’s included:
• review of your current Gorgias setup
• audit of tags, ticket fields, macros, rules, views, and workflows
• review of major support issues and repetitive ticket drivers
• identification of inefficiencies and missed automation opportunities
• prioritized action plan
• written findings summary (Loom walkthrough if needed)
Not included:
• implementation inside Gorgias
• AI Agent setup
• Help Center writing
• migration from another platform
• team training
This is best for brands with messy setups, unclear workflows, and support ops that feel too manual.
Industry
Business, Ecommerce, Retail & WholesalePlatform
BigCommerce, Shopify, WooCommerceLanguage
EnglishWhat's included $750
These options are included with the project scope.
$750
- Delivery Time 7 days
Frequently asked questions
28 reviews
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JS
Jami S.
Jan 27, 2026
Gorgias Audit and Implementation
Great experience working together. He was very knowledgeable, thorough, and highly responsive throughout the project. Communication was always clear, timelines were well respected, and everything was delivered as agreed. Would definitely recommend and happily work together again.
AK
Angela K.
Jan 20, 2026
Gorgias Audit & Implementation
We're a female bra accessory company based outside of Philadelphia. We went from using native shopify chat to Gorgias with Aris. He is deeply knowledgable, proactive with solutions and organized. We're complex with a medical side of our business with post mastectomy breast forms and typical quirks of sizing/fit in the intimates industry. Aris is easy to work with and his expertise in Gorgias made the process smooth. HIs timelines and adherence to deadlines was tops. Highly recommend Aris for implementation to training customer service.
CA
Claude A.
Jan 19, 2026
Gorgias Setup & Support
Aristotle did a great job with the Gorgias setup and support. He was responsive, knowledgeable, and handled the configuration efficiently. Communication was clear throughout the contract, and he delivered exactly what was needed. Would happily work with him again.
DA
David A.
Jan 8, 2026
Gorgias Admin Training
TH
Tim H.
Oct 28, 2025
Gorgias Audit, Setup & Optimization
About Aristotle Aaron
Gorgias & Shopify Expert | Helpdesk Systems, Automation, AI Agent
100%
Job Success
San Fernando, Philippines - 11:34 pm local time
That includes fixing messy setups, improving workflows, reducing repetitive tickets, and creating scalable CX operations that do not rely on agents doing everything manually.
My work usually includes:
• Gorgias audits and optimization
• tagging, ticket fields, macros, rules, and views
• AI Agent guidance and automation logic
• Help Center and FAQ systems
• support SOPs and process design
• team workflow cleanup and implementation
I focus on implementation, not theory.
That means I look at your actual setup, ticket flow, support issues, and team process, then build the systems that make support faster, cleaner, and easier to scale.
Clients have described my work as:
• “transformed backend operations”
• “cut customer service volume by 50% without losing personal touch”
• “automation boosted sales by answering pre-purchase doubts”
• “worth its weight in gold”
Top Rated Plus freelancer with 100% Job Success.
If you need someone who understands Gorgias beyond basic setup and can actually improve how your support operation runs, I’m a strong fit.
Steps for completing your project
After purchasing the project, send requirements so Aristotle Aaron can start the project.
Delivery time starts when Aristotle Aaron receives requirements from you.
Aristotle Aaron works on your project following the steps below.
Revisions may occur after the delivery date.
Gorgias Ticket Audit & Implementation Dashboard