You will get great customer support service (Chat, Emails, & Phones) for your customers
Project details
I can offer a Specialized customer support to your clients and customers for your business and ensure your customers get value for their money.
I am an experienced Inbound, Outbound, Phone, Chat, and Email Customer Support Specialist with over 3 years of experience in a similar role with the use of Zendesk, Zoipier, Rave, etc
I am an experienced Inbound, Outbound, Phone, Chat, and Email Customer Support Specialist with over 3 years of experience in a similar role with the use of Zendesk, Zoipier, Rave, etc
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included $100
These options are included with the project scope.
$100
- Delivery Time 1 day
- Number of Hours of Work 8
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
About Prince
Business Analyst | Customer Support & CX Specialist | Ex-McKinsey
Lisbon, Portugal - 4:51 pm local time
Expert in omnichannel CX optimization, customer support operations, product lifecycle planning, and technical support for Salesforce, Microsoft 365, Zendesk, and Freshdesk. Skilled in leading teams, resolving escalations, and implementing customer-centric workflows to boost satisfaction and business success.
Currently pursuing an MBA to deepen strategic expertise. Let’s connect to elevate your CX and business outcomes!
CORE COMPETENCIES
• Business Analysis & Client Service
• Data Analysis & Logical Reasoning (Power BI, Excel, SQL)
• Deliverables: PowerPoint Decks, Excel Models, Actionable Recommendations
• Stakeholder Collaboration & Cross-Functional Teamwork
• Time Management in Complex, Autonomous Environments
• Agile Methodologies (Scrum, Jira, Confluence)
WHY WORK WITH ME?
With a proven track record at McKinsey & Company, an MBA in progress, and deep expertise in customer support, business analysis, and technical solutions, I deliver strategic insights and hands-on execution.
My focus on exceptional CX ensures your customers stay satisfied while your business goals are met with precision. Let’s elevate your project together!
Steps for completing your project
After purchasing the project, send requirements so Prince can start the project.
Delivery time starts when Prince receives requirements from you.
Prince works on your project following the steps below.
Revisions may occur after the delivery date.
Contact Initiation