You will get Medical Administrative Assistant & Medical Billing Expert
Project details
I provide professional Medical Administrative Virtual Assistant and Medical Billing support for U.S.-based healthcare practices. With 6+ years of experience, I have supported psychiatry, endocrinology, home health care, and primary care practices as Admin Team Lead and Billing Manager — handling clinic operations and full revenue cycle management simultaneously.
On the admin side, I manage EMR/EHR systems, patient scheduling, appointment coordination, new patient intake, insurance collection, medical records, referral coordination, patient calls, fax and email management, and provider calendar coordination.
On the billing side, I handle insurance verification (VOB), eligibility checks, prior authorizations, claim submission, billing and invoicing, claims follow-up, denial management, underpayment appeals, AR recovery, credit balance resolution, ERA/EFT enrollment, and monthly revenue reporting across commercial, Medicare, and Medicaid plans.
All work is delivered with strict HIPAA compliance, proactive communication, and a focus on clean claims and faster reimbursements.
On the admin side, I manage EMR/EHR systems, patient scheduling, appointment coordination, new patient intake, insurance collection, medical records, referral coordination, patient calls, fax and email management, and provider calendar coordination.
On the billing side, I handle insurance verification (VOB), eligibility checks, prior authorizations, claim submission, billing and invoicing, claims follow-up, denial management, underpayment appeals, AR recovery, credit balance resolution, ERA/EFT enrollment, and monthly revenue reporting across commercial, Medicare, and Medicaid plans.
All work is delivered with strict HIPAA compliance, proactive communication, and a focus on clean claims and faster reimbursements.
Purpose
BusinessIndustry
Business Services & Consulting, Financial Services, Medical & Pharmaceutical, Telecommunications, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$40
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Revisions | 1 | 1 | 1 |
Number of Hours of Work | 30 | 40 | 50 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | |||
Travel Planning | - | - | - |
Frequently asked questions
5 reviews
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HQ
Hatim Q.
Jan 22, 2026
Mental Health Administrative Virtual Assistant (EST)
He is highly responsive and responsible, and I especially appreciate the way he presents his work. It has been a pleasure working with him.
SR
Syed Husnain R.
Jan 20, 2026
Part-Time Medical Administrative Virtual Assistant (EST Hours)
An outstanding collaborator: humble, always prompt, and pays great attention to detail. Working with him was a genuine pleasure and I’m already looking forward to our next project.
WF
Weston F.
Aug 5, 2024
Virtual Marketing Support for Telepsychiatry Clinic
Sher was great to work with. Flexible, efficient, asked good questions. Would work with him again.
CW
Courtney W.
Aug 3, 2024
Medical Billing Assistant
DK
Dareen K.
Oct 17, 2022
Virtual Clinic
Sher is excellent, he is responsive and responsible. Always a pleasure to work with. I hope we can work together again!
About Sher
Medical Billing & RCM Specialist | Mental Health VA | Multi-Specialty
100%
Job Success
Islamabad, Pakistan - 8:18 am local time
With 5+ years of experience in medical clinic administration and billing, I support mental health, endocrinology, weight loss, chiropractic, and multi-specialty practices. Whether you need someone to manage your front desk virtually or clean up your entire revenue cycle — I do both.
⚡ What Sets Me Apart
✅ One VA for both clinic admin AND billing — no need to hire two people
✅ I prevent denials before they happen through accurate eligibility verification
✅ I follow up aggressively on AR so money never sits idle
✅ I manage prior authorizations end-to-end, keeping providers focused on patients
✅ I resolve rejected and underpaid claims fast, protecting your cash flow
✅ I keep your front desk running smoothly — calls, scheduling, faxes, and emails handled
🏥 Clinic Administration Services
Front Desk & Patient Coordination
→ Inbound & outbound patient calls — scheduling, reminders, and follow-ups
→ New patient onboarding and intake coordination
→ Appointment scheduling, rescheduling, and cancellation management
→ Patient inquiries, complaints, and satisfaction follow-ups
→ Provider calendar and schedule management
Medical Records & Documentation
→ EHR/EMR data entry and chart management
→ Medical records requests, releases, and tracking
→ Referral coordination between providers and specialists
→ Fax management and document organization
→ HIPAA-compliant handling of all patient information
Office & Team Support
→ Email inbox management and professional correspondence
→ Insurance card and ID collection and filing
→ Patient portal setup support and messaging
→ Task coordination between clinical and billing teams
→ Weekly and monthly administrative reporting
🩺 Medical Billing & Revenue Cycle Management (RCM)
Billing & Claims
→ Claim submission — primary & secondary (electronic & paper)
→ Insurance plan identification and verification (commercial, Medicare, Medicaid)
→ Eligibility and benefits verification before appointments
→ Patient billing — copays, deductibles, and coinsurance
Denial & AR Management
→ Denial management, appeals, and underpayment recovery
→ State-level appeals for complex denials
→ AR follow-up, aging report management, and credit balance resolution
→ Refunds, recoupments, and payment adjustments
→ ERA/EFT enrollment and Multiplan payment negotiations
Prior Authorization & Referrals
→ Prior authorization submission and follow-up
→ Referral management and specialist coordination
→ Coverage review and plan benefit analysis
Reporting
→ Weekly and monthly revenue and collections reporting
→ Denial trend tracking and performance summaries
🏥 Specialties I Serve
Mental Health | Endocrinology | Weight Loss / Bariatric | Chiropractic | Internal Medicine | Multi-Specialty Billing Companies
🖥️ Tools & Systems I Work With
→ EHR/EMR platforms (athenahealth, Kareo, DrChrono, AdvancedMD, Jane App, and more)
→ Clearinghouses (Availity, Office Ally, Change Healthcare)
→ Microsoft Office & Google Workspace
→ Zoom, RingCentral, and VoIP systems
📊 What Clients Experience Working With Me
→ A fully managed virtual front desk — without the overhead
→ Fewer denied claims and faster reimbursements
→ Organized, audit-ready records and documentation
→ Lower administrative burden on in-house staff
→ One reliable point of contact for admin AND billing
If you're looking for a dependable, HIPAA-compliant Medical Virtual Assistant who can handle both your clinic's day-to-day operations and your revenue cycle — let's talk. Message me and I'll show you exactly how I can support your practice.
Steps for completing your project
After purchasing the project, send requirements so Sher can start the project.
Delivery time starts when Sher receives requirements from you.
Sher works on your project following the steps below.
Revisions may occur after the delivery date.
Depends on Client instructions and SOP's
Prioritize tasks based on client priorities and established SOPs (billing, scheduling, referrals, etc.).