You will get Clean, update and organize your healthcare patient records accurately
Project details
Accurate and confidential healthcare data entry requires precision, structure, and reliability. I help healthcare providers, clinics, and insurance teams maintain clean, organized, and error-free records that support smooth daily operations.
With hands-on experience supporting healthcare and insurance workflows, I specialize in managing patient records, appointment lists, insurance data, CRM updates, and spreadsheet organization. I focus on consistency, validation, and clear formatting to ensure your data remains reliable and audit-ready.
My process is structured and transparent: I review your files and requirements, apply careful data entry and quality checks, standardize formats, and verify accuracy before final delivery. You receive organized, dependable files delivered on time and handled with strict confidentiality.
This service is ideal for healthcare and service-based teams that need dependable data management without constant supervision.
With hands-on experience supporting healthcare and insurance workflows, I specialize in managing patient records, appointment lists, insurance data, CRM updates, and spreadsheet organization. I focus on consistency, validation, and clear formatting to ensure your data remains reliable and audit-ready.
My process is structured and transparent: I review your files and requirements, apply careful data entry and quality checks, standardize formats, and verify accuracy before final delivery. You receive organized, dependable files delivered on time and handled with strict confidentiality.
This service is ideal for healthcare and service-based teams that need dependable data management without constant supervision.
Data Entry Type
Copy Paste, Data Cleansing, Document Conversion, Error Detection, Online Research, Word ProcessingData Entry Tool
CRM Software, Google Docs, Google Sheets, Medical Records Software, Microsoft Excel, Microsoft Office, Microsoft WordWhat's included
| Service Tiers |
Starter
$25
|
Standard
$45
|
Advanced
$85
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 4 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 3 | 5 | 8 |
Formatting & Clean Up | - | ||
Graph & Table Creation | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $20
Additional Hour of Work
+$15
Additional 250 entries
(+ 1 Day)
+$20
Extra Revision
+$10Frequently asked questions
About Ligia
Data Entry | Bilingual Virtual Assistant & Healthcare Specialist
Comayaguela, Honduras - 3:06 am local time
I’m a professional English–Spanish Virtual Assistant with 3+ years of experience helping businesses and healthcare providers streamline operations, manage patient interactions, and deliver exceptional service — including appointment scheduling, life insurance and benefit plan support, pharmacy coordination, and accurate data management.
This allows business owners and healthcare teams to stay informed, save time, and focus on growth while operations, patient care, and insurance processes are handled smoothly.
Proven Results:
• Delivered bilingual support for healthcare and life insurance clients, including medical and specialist appointments, preventive screenings, and pharmacy coordination
• Managed life insurance benefit plans, explained coverage and debit card benefits, and assisted with activation, replacement, and cancellation of cards
• Maintained detailed, organized patient records and case notes for seamless follow-ups and in-home services
• Optimized workflows, reducing appointment wait times by 30%
• Achieved 90–95% customer satisfaction rates while handling 30–40+ daily interactions in high-volume environments
I specialize in supporting healthcare providers, insurance operations, service-based businesses, and growing teams that need reliable, bilingual customer support and CRM management.
🔹 What I can do for you:
✅ Customer Support (Email, Chat & Ticketing Systems)
✅ Bilingual Support (English & Spanish)
✅ CRM Management (Salesforce, Genesys, Ticketing Tools)
✅ Technical Support & Troubleshooting
✅ Medical Appointment Scheduling & Follow-ups
✅ Insurance Plan Support & Benefit Coordination
✅ Pharmacy & Medication Management
✅ Data Entry, Validation & Organization
✅ Calendar & Task Management
I work with structured spreadsheets, CRM systems, and databases to ensure clean, consistent, and error-free data — ideal for patient records, operational tracking, and reporting. I quickly adapt to new tools, platforms, and workflows as needed to integrate seamlessly into your operations.
I’m a self-directed learner with a strong commitment to continuous improvement. I’ve completed 100+ online courses across healthcare operations, customer support, CRM systems, and digital tools, allowing me to adapt quickly, optimize workflows, and deliver consistent, high-quality results in dynamic environments.
🔹 Tools & Platforms:
📌 CRM & Customer Support: Salesforce, Genesys – CRM management, ticket tracking & customer support workflows
📌 Productivity & Office: Google Workspace, Microsoft Office (Docs, Sheets, Excel, PowerPoint)
📌 Communication: Microsoft Teams, Zoom, Slack, WhatsApp Business, Google Meet
📌 Scheduling & Coordination: Google Calendar, Calendly
📌 Task & Project Management: Asana, Trello, Teamwork
📌 Time Tracking & Focus: Clockify, Toggl
💡 I quickly adapt to new tools and workflows to seamlessly integrate into your business operations.
🔹 Why clients choose me:
✔ Works independently and takes ownership of tasks
✔ Proactive communication with regular updates & reports
✔ Bilingual (English/Spanish)
✔ Excellent communication skills & grammar
✔ Highly organized & detail-oriented
✔ Reliable, deadline-driven, and solution-focused
✔ Fast learner & problem-solving skills
✔ Expertise in healthcare, insurance, and patient-centered operations
💡 Additional Services:
• English–Spanish / Spanish–English Translation
• Beta Reading & Written Feedback (EN–ES)
👉 Let’s work together to streamline your operations, provide top-notch patient and customer support, and ensure your healthcare or business processes run efficiently — backed by specialized expertise and proven results.
Steps for completing your project
After purchasing the project, send requirements so Ligia can start the project.
Delivery time starts when Ligia receives requirements from you.
Ligia works on your project following the steps below.
Revisions may occur after the delivery date.
Project Review & Scope Confirmation
I review the provided files and instructions to confirm scope, structure, formatting rules, and validation requirements. I check the data for accuracy and consistency before starting. If clarification is needed, I will contact you before proceeding.
Data Entry, Cleanup, and Quality Validation
I accurately enter, clean, and organize the data according to the selected package. I apply validation checks and consistency controls, correct errors, standardize formats, and ensure accurate, well-structured, and reliable results.