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You will get Helpdesk Support in Dutch & English (via Chat or Email)
Project details
I offer professional remote helpdesk support in both Dutch and English, tailored to individuals and small businesses who need clear and reliable IT assistance. With hands-on experience in support roles and technical troubleshooting, I can help solve everyday IT issues efficiently — whether it’s a device not working, software questions, or network problems.
You’ll get friendly and calm communication, structured support via chat or email, and a short written summary if needed. I’m CCNA-certified and have worked with tools like Freshdesk, Google Workspace, Windows support systems, and more.
Whether you’re a business looking to outsource your basic support, or just someone who needs technical help in your language — I’m here to assist you clearly and quickly.
You’ll get friendly and calm communication, structured support via chat or email, and a short written summary if needed. I’m CCNA-certified and have worked with tools like Freshdesk, Google Workspace, Windows support systems, and more.
Whether you’re a business looking to outsource your basic support, or just someone who needs technical help in your language — I’m here to assist you clearly and quickly.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Hardware & Electronics, Marketing & Advertising, Real Estate, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$30
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 1 | 1 | 2 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Summary Report
+$15
Social Media Replies
+$15
Live Chat Support
+$15Frequently asked questions
About Michel
Remote IT & Data Support, Reliable, Bilingual, and Hands-On
De Goorn, Netherlands - 7:55 pm local time
🔧 Remote IT support (Windows, basic networking, troubleshooting)
📊 Data entry & spreadsheet cleanup (Excel / Google Sheets)
🗣️ Bilingual communication in Dutch & English
📄 Clear documentation, helpdesk responses, and how-to guides
I'm CCNA certified, fluent in Dutch, and confident in English. Clients appreciate my calm and structured approach, clear communication, and commitment to quality.
Let’s talk about how I can help your business. I’m ready when you are.
Steps for completing your project
After purchasing the project, send requirements so Michel can start the project.
Delivery time starts when Michel receives requirements from you.
Michel works on your project following the steps below.
Revisions may occur after the delivery date.
Description
Client describes the issue or task
Confirm the scope
I confirm the scope and preferred communication method