You will get high-quality customer service tailored to your business.
Project details
Outstanding customer service is key to business success. I combine empathy, professionalism, and strong communication skills to deliver responsive support that enhances customer satisfaction, improves retention, and allows you to focus on growing your business.
For your profile, Option 2 is the strongest because it highlights your experience while focusing on the client's benefits, which is exactly what Upwork clients look for.
For your profile, Option 2 is the strongest because it highlights your experience while focusing on the client's benefits, which is exactly what Upwork clients look for.
Project Type
Data Entry, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$450
|
Standard
$900
|
Advanced
$1,100
|
|---|---|---|---|
| Delivery Time | 30 days | 60 days | 70 days |
Number of Revisions | 0 | 0 | 0 |
Optional add-ons
You can add these on the next page.
Weekend Customer Support
(+ 2 Days)
+$40
Extra Hour of Customer Support
+$20
Phone Support
(+ 1 Day)
+$30Frequently asked questions
About Erika Andrea
Customer Service | Customer Success Services
Valenzuela, Philippines - 5:54 am local time
• Experienced in customer service, recruitment, client outreach, and relationship management
• Skilled in active listening, problem-solving, conflict resolution, and building lasting customer relationships
• Great communication creates great results, so let's stay connected every step of the way.
Steps for completing your project
After purchasing the project, send requirements so Erika Andrea can start the project.
Delivery time starts when Erika Andrea receives requirements from you.
Erika Andrea works on your project following the steps below.
Revisions may occur after the delivery date.
Requirements Review
I'll review your business information, customer service guidelines, FAQs, and any tools or platform access you provide.
Customer Support
I'll begin handling customer inquiries professionally via email or live chat, following your brand voice and support procedures.