You will get high quality customer support and virtual assistant
Project details
Do you want to provide your customers with exceptional support but don't have the time? Are you in need of someone who can help you with customer support while also taking care of administrative tasks? Let me help you take your support to the next level so you can focus on growing your business.
I bring a unique combination of skills and experience that can help you streamline your business operations and improve customer satisfaction. With my expertise in customer support and administrative tasks, I can handle a variety of tasks such as managing emails, scheduling appointments, managing social media, and responding to customer inquiries. Whether you need help with a one-time project or ongoing support, I'm here to help.
My goal is to help you save time and focus on growing your business while also providing top-notch customer support. So if you're ready to take your business to the next level, let's talk about how I can assist you as a customer support and virtual assistant freelancer!
I bring a unique combination of skills and experience that can help you streamline your business operations and improve customer satisfaction. With my expertise in customer support and administrative tasks, I can handle a variety of tasks such as managing emails, scheduling appointments, managing social media, and responding to customer inquiries. Whether you need help with a one-time project or ongoing support, I'm here to help.
My goal is to help you save time and focus on growing your business while also providing top-notch customer support. So if you're ready to take your business to the next level, let's talk about how I can assist you as a customer support and virtual assistant freelancer!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$300
|
Advanced
$450
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 21 | 35 | 55 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6About Shanise
Customer Support | Customer Success | Documentation Specialist
New York, United States - 6:13 pm local time
Specific system experience:
G Suite
Zendesk
Salesforce
HelpScout
Chat support
Slack
Microsoft
SQL
Asana
Notion
Additional skills:
Customer Success
Ticket Management
HRIS Support
Data Entry
Training/Mentorship
Calendar Management
Reporting (Excel, Salesforce, Zendesk)
Documentation (internal and client-facing)
Steps for completing your project
After purchasing the project, send requirements so Shanise can start the project.
Delivery time starts when Shanise receives requirements from you.
Shanise works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1 - Scope of Work Approval
This includes specifying the customer support channels to be managed, administrative tasks to be completed, and the expected response times.
Step 2 - Systems Access
Completed once all necessary communications, CRM, and administrative tools are set up and successfully logged into.