You will get High-Speed French & English Chat Support - 51 WPM

Magic L.Status: Offline
Magic L.

Let a pro handle the details

Buy Customer Support services from Magic, priced and ready to go.
Magic L.Status: Offline
Magic L.

Let a pro handle the details

Buy Customer Support services from Magic, priced and ready to go.

Project details

High-Quality Support, Faster Than Ever.

Are you looking for a reliable, tech-savvy agent to handle your customer inquiries with precision? I provide professional French and English chat support designed to increase customer satisfaction and free up your time.

With a typing speed of 51 WPM and a 98% accuracy rate, I ensure that your customers receive lightning-fast responses without the frustration of typos or robotic answers.

What this project includes:

Bilingual Expertise: Seamless support in both Native French and Fluent English.

Multi-Platform Management: Experienced with (or quick to learn) Zendesk, Intercom, Shopify, and more.

Empathy-Driven Service: I don’t just close tickets; I solve problems and build trust with your users.

Rapid Resolution: I can manage multiple concurrent chats while maintaining a professional and helpful tone.

Ideal for:

E-commerce brands (Shopify/Amazon) needing SAV management.

Tech startups requiring responsive user assistance.

Any business looking to improve their CSAT (Customer Satisfaction Score).

Stop letting your customers wait. Let's provide them with the fast, accurate support they deserve!
Purpose
Business
Industry
Cryptocurrency & Blockchain, Data Analytics, Ecommerce, Financial Services, Hardware & Electronics, Media & Entertainment, Retail & Wholesale, Software, Travel & Tourism
Language
French
What's included
Service Tiers Starter
$15
Standard
$100
Advanced
$220
Delivery Time 1 day 2 days 5 days
Number of Hours of Work
2819
Scriptwriting
-
Summary Report
Social Media Replies
Email Support
Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$12

Frequently asked questions

Magic L.Status: Offline

About Magic

Magic L.Status: Offline
Customer Service & Tech Support | Artificial Intelligence, Writing
Saint-Raphael, France - 11:12 pm local time
PROFESSIONAL SUMMARY

Most chat support is either fast but full of typos, or slow and professional. I offer both: Speed and Quality.

With a certified typing speed of 51 WPM and a 98% accuracy rate, I handle multiple conversations simultaneously without ever compromising the "human" touch. I specialize in turning frustrated users into happy, loyal customers through clear and empathetic communication.
Detail-oriented professional (29) with a strong background in international environments and remote operations. Expert
in customer relations and data processing, with specific experience in AI training workflows (RLHF, prompt evaluation,
and labeling). Fully equipped for remote work with a high-performance technical setup (Fiber Optic + Ethernet), ensuring
100% reliability, autonomy, and high-speed delivery.

Steps for completing your project

After purchasing the project, send requirements so Magic can start the project.

Delivery time starts when Magic receives requirements from you.

Magic works on your project following the steps below.

Revisions may occur after the delivery date.

Onboarding & Acces

I will review the requirements you provided and log in to your support tools (Zendesk, Intercom, etc.). We can have a quick 10-minute chat or call to clarify your brand tone and any specific instructions.

Live support & Resolution

I start handling your customer inquiries via chat or email. I focus on fast response times, high accuracy, and resolving issues on the first contact whenever possible.

Review the work, release payment, and leave feedback to Magic.