You will get highest rate of winning the chargeback and Fraud prevention measures.
Top Rated
Top Rated
Project details
As a Chargeback Specialist before at a U.S. financial institution, (Credit card company) my responsibilities include receiving chargebacks from customers, conducting investigations to determine their validity, and making decisions on the outcomes.
As a representment specialist, I take charge of investigating cases, examining merchant rebuttals, and determining the winning party, with the case subsequently submitted for pre-arbitration. This expertise equips me with a deep understanding of the documentation and strategies required for merchants to succeed in chargeback disputes, allowing me to formulate robust remedies for case victories.
As a representment specialist, I take charge of investigating cases, examining merchant rebuttals, and determining the winning party, with the case subsequently submitted for pre-arbitration. This expertise equips me with a deep understanding of the documentation and strategies required for merchants to succeed in chargeback disputes, allowing me to formulate robust remedies for case victories.
Project Type
Data Entry, Ecommerce Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$10
|
Standard
$15
|
Advanced
$18
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Revisions | 1 | 1 | 1 |
2 reviews
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MP
Migle P.
Apr 9, 2026
Chargeback Representment Specialist
Sarah is wonderful to work with. She is a fast learner and her work is consistently top-quality. She is highly reliable, responsible and ensures every task is completed perfectly. I truly appreciate how easy it was to communicate with her. She made the entire process a stress-free experience.
MO
Michael O.
Jun 1, 2024
Chargeback/Dispute Support Specialist
Sadly we lost ALL the disputes she worked on. Will not use again.
About Sarah Joy F
Chargeback / Customer Service / eCommerce Pro / HIRE ME
100%
Job Success
Caloocan City, Philippines - 7:15 am local time
Expertise in handling Chargebacks/Disputes
Shopify
Klarna
Paypal
Stripe
Tools that have been used
NOTION
SHOPIFY
REAMAZED
SERVICE POINTS
KLARNA
PAYPAL
STRIPE
GMAIL
AMAZON
A dedicated professional with a strong foundation in dropshipping operations and a proven track record in providing exceptional customer service and resolving chargeback disputes effectively. Possessing a blend of technical expertise, interpersonal skills, and problem-solving abilities, I am committed to delivering outstanding results and driving continuous improvement in customer satisfaction and operational excellence.
Steps for completing your project
After purchasing the project, send requirements so Sarah Joy F can start the project.
Delivery time starts when Sarah Joy F receives requirements from you.
Sarah Joy F works on your project following the steps below.
Revisions may occur after the delivery date.
INVESTIGATION
I offer services such as chargeback reviews, submitting chargeback re-presentations and rebuttals, identifying intentional fraud cases, and employing fraud pattern recognition techniques.