You will get highly skilled and dedicated customer support professional.
Project details
You will get a highly skilled and dedicated customer support professional who has a proven track record of delivering exceptional service to customers. My extensive experience in handling various customer queries and issues, coupled with my ability to empathize and communicate effectively, make me an invaluable asset to any organization. With my expertise, your customers will receive the support they need, leading to increased customer satisfaction and loyalty, and ultimately, driving the success of your business. I can assist through email, chat and phone calls. Expect my 100% commitment and excellent service when working with you.
Purpose
BusinessIndustry
Cybersecurity, Financial Services, Hardware & Electronics, Media & EntertainmentLanguage
EnglishWhat's included
| Service Tiers |
Starter
$900
|
Standard
$1,800
|
Advanced
$2,000
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 4 | 8 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20
Summary Report
+$20
Social Media Replies
(+ 1 Day)
+$20About Robie Joy
Esty/Shopify/Amazon CSR/CSM - Phone/Email/Chat/SMS Support
General Mariano Alvarez, Philippines - 7:22 pm local time
- Operations and Technology Assistant: Proficient in providing support and assistance in various operational and technological tasks. Skilled in managing administrative duties, coordinating schedules, organizing files and documents, and utilizing software and tools to optimize workflow efficiency.
- Cold Caller: Experienced in making cold calls to potential clients or customers, adept at initiating conversations, and introducing products or services. Proficient in following call scripts, handling objections, and maintaining a professional and persuasive communication style to generate leads or sales opportunities.
- Marketing Researcher: Well-versed in conducting comprehensive market research to gather data and insights about target markets, customer preferences, industry trends, and competitor analysis. Skilled in using various research methods, analyzing data, and presenting findings to support strategic marketing decisions.
- Lead Generation Specialist: Expert in identifying and generating potential leads for sales or business development purposes. Proficient in employing a combination of strategies, including cold calling, email campaigns, social media prospecting, and lead nurturing techniques to attract and qualify leads, and convert them into sales opportunities.
- Etsy Shop and Shopify Customer Success Manager: Knowledgeable in managing customer relationships and ensuring customer satisfaction specifically within the context of Etsy and Shopify e-commerce platforms. Skilled in addressing customer inquiries, resolving issues, providing product recommendations, and optimizing the overall customer experience to drive sales and retain customers. Familiar with platform-specific features and tools to enhance the success of online stores.
Steps for completing your project
After purchasing the project, send requirements so Robie Joy can start the project.
Delivery time starts when Robie Joy receives requirements from you.
Robie Joy works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Output (Probationary Period)
A week of paid probationary period to test my skills